Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Sales Consultant
ALWAFA REAL ESTATE
Manama, Bahrain
01.2023 - Current
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase, to increase customer acquisition.
Effectively engaging with diverse groups, newcomers, and expatriates to convert them into loyal customers.
Participating in events hosted by organizations to cultivate new relationships.
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Generated increased sales revenue through effective lead generation and follow-up efforts.
Delivering superior customer experiences that fostered loyalty and repeat business.
Analyzed sales data to determine areas of improvement for future marketing tactics, ensuring continuous growth in customer acquisition efforts.
Sales Associate
ASTON MARTIN
Manama, Bahrain
09.2020 - 01.2022
Provided positive first impressions to welcome existing, new, and potential customers.
Prospecting and creating new leads
Communicate and offer ancillary product and service to enhance customer service
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Front Desk Representative
ROYAL AMBASSADOR
Manama, Bahrain
09.2018 - 08.2020
To set a high example in regard to punctuality, appearance, courtesy, performance, attitude, leadership, approachable guest relations and observance of the company rules
Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Enforced policies and procedures to increase efficiency.
Handling new leads with professionalism to convert them to customers.
Welcoming and briefing new clients on the organization's business ventures
Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
Education
Diploma in Sales & Marketing -
KENYA INSTITUTE OF MANAGEMENT
Nairobi, Kenya
10.2016
Certificate in Basic Computing -
ROCKY COMPUTER COLLEGE
Nairobi, Kenya
01.2013
Certificate in Psychology -
MARANATHA COLLEGE OF GUIDANCE & COUNSELLING
Nairobi, Kenya
04.2012
Kenya Certificate of Secondary Education -
MAIANI SECONDARY SCHOOL
Juja, Kenya
11.2011
Skills
Time Management
Customer Relationship Management
Persuasive Communication
Product and service knowledge
Complex Problem-Solving
Careerskills
Good interpersonal skills.
Excellent literacy and numeracy skills.
Ability to work well as part of a team but also use my own initiative.
Ability to remain calm under pressure and during emergency situations.
Constant practice of professionalism, confidentiality and integrity.
Great adaptability and flexibility.
Personal Information
Nationality: Kenyan
Volunteer Experience
Amnesty International, Spread Human Rights and Community Development awareness amongst youth by organizing Debate competitions in various educational institutions with the Kenya National Debate Council., 2013
Wildlife Direct, Create awareness in protecting our nation's Wildlife focusing on Elephants by organizing a Hands off our Elephants campaign in my institution., 2014
References
Mr. Anthony Ngonga, Front Desk, Royal Ambassador, 0720 773898
Real Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate BrokerageReal Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate Brokerage
Payroll Specialist at Distinguished Real Estate (Al Tayer Group Company- Luxury Real Estate)Payroll Specialist at Distinguished Real Estate (Al Tayer Group Company- Luxury Real Estate)