Phoebe Anne Tolorio
Taguig City
Summary
Achieved industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Coordinator
Radius Media Co WLL
12.2017 - Current
- Managed inventory levels effectively, minimizing stockouts and reducing excess inventory costs.
- Reduced errors in order processing through meticulous attention to detail and strict adherence to guidelines.
- Strengthened relationships with key clients by providing exceptional support during the entire sales cycle.
- Identified areas for improvement within the sales process, driving continuous optimization initiatives.
- Leveraged analytical skills to evaluate the effectiveness of various promotions and adjust future campaigns accordingly.
- Organized monthly sales meetings, fostering an environment of open communication among team members.
- Optimized CRM systems for accurate data tracking, enabling informed business decisions.
- Developed comprehensive sales reports to guide decision-making and drive revenue growth.
- Enhanced communication between sales teams and other departments for better collaboration and improved results.
- Coordinated cross-functional projects, ensuring timely completion and alignment with company goals.
- Improved customer satisfaction rates by addressing concerns promptly and professionally.
- Maintained detailed records of all client interactions, ensuring consistent service delivery across the organization.
- Collaborated with marketing teams to develop targeted campaigns that boosted lead generation efforts.
- Assisted in developing successful pricing strategies to increase overall profitability.
- Evaluated performance of products and sales campaigns through review of sales data, identifying trends and applying lessons learned to future sales initiatives.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Administrative Assistant
Mad Labs Media
05.2016 - 11.2017
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Clinic Assistance
Elite English School
03.2014 - 04.2016
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Assisted with documenting clinic activities and updated medical records.
- Helped front desk staff register and process patients.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Contributed to clinic safety through proper handling and disposal of sharps, chemicals, and other hazardous materials in accordance with established guidelines.
- Facilitated efficient patient flow by coordinating appointments, handling insurance verifications, and processing referrals in a timely manner.
- Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
- Demonstrated adaptability by effectively managing multiple responsibilities simultaneously while maintaining high-quality results across all areas of responsibility within the clinic setting.
Education
Associate of Science - 2 Years Practical Nursing
Philippine Women's University
Santa Cruz Laguna, Philippines01.2010
Skills
- Customer Communication
- Data Entry
- Goals and performance
- Strong enthusiasm
- CRM software proficiency
- Distribution Management
- Account Management
- Customer Relations
- Time Management
- Telephone and email etiquette
- Order Management
Certification
- BLS
- Diploma in Nursing
- Healthcare Certificate NCII
- Adobe Photoshop Certification
- Fire Safety UAE certification
Volunteer Experience
Barangay Nursing Aide, Calauag Municipality (BHW), Tamis, Calauag, Philippines, 05/2013, 12/2013, Maintaining regular communication and linking the community with the local leaders and the health professionals. They also assist the community from the identification of the health problems, the development of health plans and in taking action to promote their health and well-being., Assist health professionals in rendering primary care services in the community for which he/she is trained. In addition, he/she shall health professionals by monitoring the health status of community members, keeping records of health activities and ensuring maintenance of barangay health centers/ stations including safe custody of equipment, supplies and health records.
Timeline
Sales Coordinator
Radius Media Co WLL
12.2017 - Current
Administrative Assistant
Mad Labs Media
05.2016 - 11.2017
Clinic Assistance
Elite English School
03.2014 - 04.2016
Associate of Science - 2 Years Practical Nursing
Philippine Women's University
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