PRIYA PAPPACHEN
Kollam
Summary
Highly professional Butler with background in managing household operations and providing personal services to homeowners. Experienced in coordinating staff schedules, planning events, and maintaining high standards of cleanliness and organization.
Overview
9
9
years of professional experience
Work History
Assistant Butler(F&B Service)
ROYAL PALACE
Bahrain
10.2023 - 06.2025
- Responded to requests from the employer or other members of the household promptly.
- Assisted in the coordination of events and parties for the employer's family.
- Greeted guests and provided assistance upon their arrival.
- Maintained an inventory of supplies necessary for daily operations of the house or estate.
- Scheduled appointments for the employer as requested by them.
- Promoted personable but professional working relationship with employer by complying with privacy and confidentiality standard, as well as social boundaries.
- Food and Beverage service
- Formal and informal table setup
- Packing and unpacking luggages
- Food and Beverage staff duty allocation.
- Provided exceptional service during high-profile gatherings and ceremonies.
HEAD WAITRESS
ROYAL PALACE
Bahrain
03.2022 - 10.2023
- Performed regular inventory checks to ensure adequate stock levels were maintained at all times.
- Monitored dining room for cleanliness, proper set-up and maintenance of tables.
- Tracked inventory levels on food items, beverages, utensils and supplies used by wait staff.
- Food and Beverage service
- Assisting butler during party and other day to do activities.
- Inventory management
WAITRESS
ROYAL PALACE
Bahrain
10.2020 - 03.2022
- Formal and informal table setup
- Food and Beverage service
- Assisting for events.
- Preparing tea /coffee beverages for employer and their guest
- Inventory checking for china,silver wares.
- Silver polishing.
WAITRESS
DUSIT DOHA
Doha
08.2019 - 03.2020
- Communicated daily specials to customers.
- Replenished beverages when necessary.
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
WAITRESS
ROYAL PALACE
Bahrain
07.2016 - 06.2019
- Food and Beverage service
- Preparing tea/coffee for the employer and their guest.
- Formal and informal table setup
- Buffet assisting
- Room service
- Inventory management.
Education
BSC HOTEL MANAGEMENT AND CATERING SCIENCE -
ICNAS COLLEGE, CALICUT UNIVERSITY
kerala01.2015
Skills
- MS Office
- Household management
- Inventory management
- Guest relations
- Staff supervision
- Scheduling appointments
- Customer service
- Attention to detail
- Time management
- Confidentiality compliance
Languages
- English- Advanced
- Malayalam- Native
Personal Information
Date of Birth: 16/01/1995
Nationality:Indian
Skype Id
priya.pappachen1
Timeline
Assistant Butler(F&B Service)
ROYAL PALACE
10.2023 - 06.2025
HEAD WAITRESS
ROYAL PALACE
03.2022 - 10.2023
WAITRESS
ROYAL PALACE
10.2020 - 03.2022
WAITRESS
DUSIT DOHA
08.2019 - 03.2020
WAITRESS
ROYAL PALACE
07.2016 - 06.2019
BSC HOTEL MANAGEMENT AND CATERING SCIENCE -
ICNAS COLLEGE, CALICUT UNIVERSITY