Rajat Sahoo

• Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
• Represented the company at various functions such as conventions, seminars or workshops.
• Monitored competitor activity by researching their products, pricing structures, promotions and advertising campaigns.
• Developed and implemented sales strategies to achieve revenue goals.
• Resolved customer complaints regarding sales and service.
• Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
• Negotiated contracts with clients for the sale of goods or services.
• Provided technical support and advice to customers regarding product features, usage and troubleshooting.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Planned and completed group projects, working smoothly with others.
• Maintained updated knowledge through continuing education and advanced training.

• Collect customer and market feedback and reported information to
  company leadership, promote sales through electrical contractors and
  EPC/MEP firms.
• Shape business direction through rigorous research and strategy
  development.
• Cultivate positive rapport with fellow employees to boost company
  morale and promote employee retention.
• Assist in the Development & Marketing of Electrical Products from
  manufacturers such as ABB, 3M, Oman Cable, division's budgets and costs,
  including cost control and PVC & GI conduits.
• Increase efficiency and team productivity by promoting adherence to
  operational best practices and company policies.
• Handled two teams including 1 Showroom In charge & 9 Executive staffs.
• Managed 1 supervisor and 18 direct employees for single shift production
  operation.
• Responsible for managing all daily operations including, production
  scheduling, supply chain management, facilities, fabrication, assembly and
  testing.

2016 to 2018

• Facilitated accurate assessment of sales performance by determining
  clear, measurable KPI metrics across all sales activities.
• Maintained departmental efficiencies, establishing maximally effective
  departmental work schedules to balance workloads.
• Prepared detailed models, reports and charts highlighting complex
  financial information.
• Prepared proposals and quoting tenders for low voltage switchboards
  and control panels from government & private sectors like EWA, ALBA,
  BAPCO, Bahrain Defence Force, Almoayyed Air Conditioning Project Div., Al
  Bahar (Caterpillar Agent), ARADOUS, Airmech, Siemens WLL, WABAG,
  Dynamic Solutions, BEMCO etc.
• Developed a frequent communication calendar to maintain rapport with
  existing customers.

• Prepared estimates and budgets.
• Provided input on pricing strategies based on costs associated with proposed solutions.
• Analyzed customer requirements and prepared cost estimates based on the scope of work.
• Developed technical proposals for potential customers in response to their requests.
• Drafted technical descriptions of products and services for inclusion in proposals.
• Utilized mathematical skills and understanding of engineering principles to design new products.
• Finished projects on time and within budget.
• Oversaw and performed product training for team members to ensure
  consistency in product expertise and consultancy.
• Used strategic tactics in lead and sales generation processes, assisting
  department success against established targets.
• Quoted tenders for electrical switchboards depending upon the
  customer's specifications and controlled panels with S7-300 & S7-400
  systems for reputed projects in UAE & Qatar.
• Assessed damage to advanced equipment, taking action to prevent
  reoccurrence.
• Worked with production teams to facilitate smooth transition from
  design and testing to full-scale manufacturing.

• Identified potential markets and market segments with desired customers and gaps for optimum product demand.
• Scheduled product releases and accounted for marketing and financial factors to select optimum launch windows.
• Created promotional materials such as brochures, flyers, and datasheets to support product launches.
• Provided technical advice on product features and specifications during sales meetings.
• Met with potential customers to ascertain design and production requirements and prepared subsequent estimates for retention of design and production services.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Exceeded monthly KPI targets through astute new business generation
  and expert sales strategy.
• Carried out the cost estimation of LT Switchboards (By the use of ERP,
  Costing FoxPro software & in Microsoft Excel).
• Utilized comprehensive knowledge to provide expert advice to clients,
  aiding further sales opportunities.
• Collaborated with the marketing team on product development and
  campaign strategies.
• Contributed to marketing strategies by researching market trends and
  associated technologies.

• Costing & Estimation of Low Voltage Switchboards.
• Sales of LV & MV Swicthboards.
• Ordering of materials through ERP.
• Managed budgeting for marketing projects and tracked expenses.
• Created proposals for service and product strategies based on marketing data.
• Developed marketing materials and products, monitoring product
  performance, and resolving errors.
• Looked after the marketing of LT Switchboards for clients like BHEL,
  Bhushan Energy Ltd., Bhushan Steel & Strips Ltd., L&T ECC Div.
• Identified opportunities and execute marketing campaigns to place
  products in market place.
• Effectively promoted add-on sales, encouraging additional spending for
  continued revenue growth.
• Ensured inspection, payment collection and evaluated offer for
  specifications, make of equipment, bill of quantity as discussed with
  client.