RAMAN KUMAR
Jidhafs,13
Summary
Proven leader with extensive experience in optimizing operations and elevating customer satisfaction at FAKHRO GROUP SUBWAY. Excelled in staff development and revenue generation, boosting team performance through effective training and motivation. Skilled in inventory management and employee supervision, consistently achieving targets with innovative strategies.
Overview
9
9
years of professional experience
Work History
Assistant Manager
FAKHRO GROUP SUBWAY
BAHRAIN, 13
11.2023 - Current
- Plans employee shifts and work schedules.
- Coordinates job assignments and cross-training between and within divisions.
- Provides feedback on employee work performance.
- Prepares reports and updates for upper management.
- Organizes events that will make a positive impact on employees.
- Supervises processes and ensures smooth operations.
- Established processes for monitoring customer satisfaction levels.
Supervisor
BOCCA CAFE BAHRAIN
02.2023 - 10.2023
- Plans employee shifts and work schedules
- Coordinates job assignments and cross-training between and within divisions
- Provides feedback on employee work performance
- Prepares reports and updates for upper management
- Organizes events that will make a positive impact on employees
- Supervises processes and ensure smooth operations
Shift Manager
Tapal Group of Company, Nando's BAHRAIN
BAHRAIN, 13
05.2019 - 01.2023
- Ensure operations execution as per company standards, brand compliances and on customer expectations
- Maintain reconciliation of all channels and mode of sales revenue
- Organize different training process to developed skill in team members for achieved loyalty of customer and gather new customer towards delighting the test of food
- Prepared different analysis belongs to restaurant (Sales target deviated with budgets, Turnover inventory and Manpower, Speed of Service and Etc.)
- Evaluate restaurant performance and conduct motivational meetings with demonstrate through formal and informal processes
- Maintain Payroll and scheduling process of Team members and management staff of Restaurant
- Inventory Management process from opening to month end count
Assistant Restaurant General Manager
Grey Mackenzie International LTD, KFC Pakistan
05.2016 - 11.2018
- Ensure operations execution as per company standards, brand compliances and on customer expectations
- Maintain reconciliation of all channels and mode of sales revenue
- Organize different training process to developed skill in team members for achieved loyalty of customer and gather new customer towards delighting the test of food
- Prepared different analysis belongs to restaurant (Sales target deviated with budgets, Turnover inventory and Manpower, Speed of Service and Etc.)
- Evaluate restaurant performance and conduct motivational meetings with demonstrate through formal and informal processes
- Maintain Payroll and scheduling process of Team members and management staff of Restaurant
- Inventory Management process from opening to month end count
Education
Associate of Arts -
PRIVATE SECTOR
PAKISTAN06-2014
High School Diploma -
ST.ANDREWS HIGH SCHOOL
PAKISTAN06-2012
Skills
- Vendor coordination
- Sales monitoring
- Employee supervision
- Employee scheduling
- Team motivation
- Employee performance evaluation
- Orientation and training
- Staff development
- Inventory and supply
- Team Leadership
- Cost control
- Revenue generation
- Customer Service
Accomplishments
- Achieved 100% in Food Safety in out Brand Rev Audit
- Auditor Feed back is best restaurant in GCC
- Achieved Best Restaurant Performance Award
Languages
- English
- Hindi
- Gujrati
Disclaimer
I hereby confirm that the data furnished above are true to the best of my knowledge.
Cpr No
960447679
Personal Information
- Passport Number: EM4220062
- Date of Birth: 04/04/96
- Gender: Male
- Nationality: Pakistani
- Marital Status: Single
- Religion: Hindu
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Assistant Manager
FAKHRO GROUP SUBWAY
11.2023 - Current
Supervisor
BOCCA CAFE BAHRAIN
02.2023 - 10.2023
Shift Manager
Tapal Group of Company, Nando's BAHRAIN
05.2019 - 01.2023
Assistant Restaurant General Manager
Grey Mackenzie International LTD, KFC Pakistan
05.2016 - 11.2018
Associate of Arts -
PRIVATE SECTOR
High School Diploma -
ST.ANDREWS HIGH SCHOOL