Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Certification
Additionals skills
Timeline
Generic
RASEL SATTAR

RASEL SATTAR

Manama, Bahrain,Bahrain

Summary

Experienced in food and beverage management with focus on enhancing guest satisfaction and operational efficiency. Proven track record of streamlining processes and leading teams to deliver exceptional service. Skilled in inventory management, staff training, and upholding health and safety standards.

Offering strong organisational skills and keen eye for customer service. Knowledgeable about team leadership and fostering positive work environment. Ready to use and develop communication, problem-solving, and multitasking skills in Supervisor role.

Overview

10
10
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification

Work history

Food and Beverage Supervisor

The Gulf hotel Bahrain Convention Center & Spa
Manama, Bahrain
04.2024 - 07.2025
  • Managing the technical aspects of all events ranging from 4-person board meetings to banquets of 1000 guests.
  • Directing conference set-up houseman, banquet service staff and coordinating with culinary departments and stewarding departments to run seamless, successful and memorable events.
  • Administering hotel and departmental rules, regulations, policies and procedures, and ensuring consistent application and enforcement in banquets and conference set-up department.
  • Hiring, training, cross-training, disciplined, evaluating and motivating all levels of permanent and on-call staff.
  • Managing the work schedule for banquet servers, captains and conference set-up supervisors, and houseman.
  • Forecasting and monitoring inventory to ensuring adequate supplies for events.
  • Overseeing general housekeeping, maintenance, indoor/outdoor meeting/banquet areas. 34 meeting rooms which include two 12,000 sq. Ft. Grand ballrooms.
  • Responsibilities included hands-on operations of banquets, room setups, ordering, and maintaining.
  • Managed a full-time staff of 18 and upwards of 45 on-call staff.
  • Responsible for scheduling employees as necessary to ensure adequate and consistent levels of service.
  • High-level performance and dedication to each client resulted in repeat business.
  • Auditing the revenue and spending to ensure the department turns a profit.
  • Assisting the Banquet Manager in handling the monthly labor budget numbers on a weekly basis.
  • Preparing for next day business by organizing banquet event orders.
  • Responsible for long- and short-term planning and day-to-day operations.
  • Working as a liaison between the staff, kitchen, chef, and event guests to ensure the best service.
  • Responsible for meeting planners needs of the event such as event decor and to ensure we.
  • Oversaw the daily operation of the banquet facility.
  • Scheduling banquet servers and Housman. Reviewing banquet event orders and make sure all banquet space was set correctly in accordance with banquet event orders.
  • Checking with clients to make sure they were happy with all aspects of the meeting.
  • Performing the monthly inventory of all banquet equipment. Oversaw banquet payroll for the department.

Food and Beverage Captain

The Gulf hotel Bahrain Convention Center & Spa
Manama, Bahrain
04.2022 - 03.2024
  • Inspect all rooms prior to staff's arrival to verify set up and ensure equipment is in place.
  • Cooperate with other departments to the ensure success of all events.
  • Previous experience in food & beverage service, ideally in a hotel environment.
  • Meet group coordinator/host prior to function, make introduction and ensure all arrangements are correct.
  • Working knowledge and understanding of the Culinary Union bargaining.
  • Outgoing personality and customer focus.
  • Working knowledge of all beverage product, menu items and kitchen equipment.
  • Supervise the daily operations of the banquet department, making necessary decisions when management is not present, pertaining to functions and team members.
  • Consults the Catering & Conference Services Manager on such items as serving arrangements, equipment, beverage and linen needs.
  • Responsible for banquet function orchestration by ensuring proper timing and coordination with the Chef.

Food and Beverage Waiter

The Gulf hotel Bahrain Convention Center & Spa
Manama, Bahrain
05.2019 - 03.2022
  • Promptly served all food courses and alcoholic beverages to guests.
  • Answered questions about food options and made recommendations when requested.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
  • Regularly checked on guests to ensure satisfaction with each food course and beverage.
  • Helped set up banquets for diverse community and fundraising events.
  • Ensured all guest equipment was assembled and arranged correctly.
  • Monitored temporary help and corrected mistakes.
  • Fielded special food requests and relayed them to kitchen.

Food and Beverage Waiter

Marina mall food court Bahrain
Manama, Bahrain
05.2015 - 04.2019
  • Handled 2 sections of juice and dining section in an efficient and enthusiastic manner.
  • Provided prompt and courteous food and beverage service to guests.
  • Performed breakfast buffet set-up and replenished food items.
  • Delivered customer service orders.
  • Worked varying shifts including weekends and holidays.

Education

Certificate of Higher Education -

SUSUNDA ISLAMI ALIM MADRASHA
CUMILLA, BANGLADESH

Skills

    Food and Beverage Knowledge

    Service Techniques Order Management

    POS System Proficiency

    Event Setup and Breakdown

    Health and Safety Standards

    Time Management

    Inventory Management

    Quality Assurance and Food Safety

    Customer Relationship Management

    Event Planning and Coordination

    Supply Chain Management

    Beverage Pairing and Mixology

    Communication Skills

    Leadership and Team Management

    Problem-Solving

    Customer Service Orientation

    Adaptability Interpersonal Skills

Languages

English
Advanced
Hindi
Advanced (C1)
Bengali
Fluent

Affiliations

  • Playing Football and Cricket, - Socializing with friends.

Certification

  • Certificate of appreciation Food and Beverage Management- DEC 2023 | The Gulf Hotel Bahrain Convention and Spa |
  • Certificate of appreciation Food and Beverage Management- JAN 2022 | The Gulf Hotel Bahrain Convention and Spa |


References: Yasser alkholy Banquet Manager | Gulf hotel Bahrain | Kovian Banquet Asst Manager | Gulf hotel Bahrain|





Additionals skills

Experience For Conference EVENT, MEETING ROOM & VIP EVENT:


  • BAHARIN INTERNATIONAL CIRCUITS: Gulf air grand prix F1 2024.
  • BIBF (Bahrain international business forms)
  • IATA (Travel Agency company)
  • BDF (Mayo Clinic’s company)
  • Ministry of Sustainability event.
  • Rotary Club of Manama.
  • Education Plus event.
  • Saudi Aramco Event.
  • Graduation handling.
  • Tamkeen Conference Bahrain.
  • Bahrain Society of Engineering.
  • Mobility Health Consultancy.
  • Qatar Airways.
  • Oman Airways
  • GCC Radio & TV Organization.


Graduation Event:

  • Gulf University.
  • Kanoo International School.
  • Al Rawabi School.
  • Hawar international School.
  • Shaikha Hessa girls School.
  • Al Wisam School.


GULF HOTEL BAHRAIN FAMOUS EVENT:

  • GNO ( Gulf Night Out )
  • OCTOBERFEST ( Germany beer festival day )
  • CHRISTMAS BRUNCH.
  • NEW YEARS BRUNCH.

Timeline

Food and Beverage Supervisor

The Gulf hotel Bahrain Convention Center & Spa
04.2024 - 07.2025

Food and Beverage Captain

The Gulf hotel Bahrain Convention Center & Spa
04.2022 - 03.2024

Food and Beverage Waiter

The Gulf hotel Bahrain Convention Center & Spa
05.2019 - 03.2022

Food and Beverage Waiter

Marina mall food court Bahrain
05.2015 - 04.2019

Certificate of Higher Education -

SUSUNDA ISLAMI ALIM MADRASHA

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RASEL SATTAR