Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Rita Ghoussoub

Rita Ghoussoub

Muharraq

Summary

Head of Kitchen Operations with expertise in Quality, Health & Safety. Proven ability to oversee all operational aspects by integrating customer-facing, operational, and strategic planning skills to ensure excellence in service and safety standards.


Dedicated to maintaining exceptional quality standards for both service and products. Skilled in coordinating between kitchen chefs and clients to ensure seamless kitchen planning and organization. Committed to enhancing the company's image and reputation, with a focus on surpassing business objectives.

Overview

13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Quality Standards Specialist

Seven Leisure Catering Company
Muharraq, Bahrain
11.2024 - Current
  • QHSE Manager and Team Leader:
  • Supervise and monitor Food Safety and Quality team, ensuring all personnel are adequately trained and certified in safe food handling, hygiene practices, and quality control procedures.
  • Develop, implement, and routinely review Standard Operating Procedures (SOPs) for critical control points.
  • Coordinate and manage all internal and external food safety and quality audits and inspections, ensuring timely corrective actions are implemented to address any non-conformities.
  • Ensure accurate maintenance of all food safety records, temperature logs, sanitation checklists, and training documentation as required by regulatory bodies.
  • Promote a culture of continuous improvement by analyzing food safety data, tracking quality metrics, and proactively identifying and mitigating potential risks in operational processes.
  • Prepare reports on quality metrics and performance evaluation for management review.


  • Catering Events Manager
  • Lead initial client consultations, develop custom menu proposals, negotiate pricing, and finalize event contracts.
  • Key contact between client and Executive Chef, ensuring accurate communication of menu details, dietary requirements, and production timelines.
  • Supervise and coordinate event service and kitchen teams to ensure smooth service execution and high standards of professionalism on-site.
  • Manage event budgets, complete thorough food cost analyses for each event, and continuously track overall food cost and waste to maintain profitability.

Head of Kitchen Operations

Carlton Nutrition Center/Carlton Catering
Muharraq, Bahrain
05.2022 - 03.2024
  • Staff Management: Oversee kitchen staff, including hiring, training, scheduling, and performance evaluations.
  • Quality Control: Ensure that all dishes are prepared to the highest standards of quality and presentation before they are served.
  • Operational Efficiency: Develop and implement efficient kitchen processes and workflows to enhance productivity and reduce downtime.
  • Problem-Solving: Address any operational issues that arise, including staff conflicts, equipment malfunctions, or supply shortages.


  • Client Catering Consultation: Meet with clients to understand their vision, requirements, and budget for events.
  • Event Planning: Develop comprehensive event plans, including timelines, themes, and logistics, to ensure successful execution.
  • On-site Management: Oversee the setup and execution of events on-site, ensuring that everything runs smoothly and according to plan.
  • Team Leadership: Lead and coordinate catering staff and other personnel during events to ensure high-quality service and guest satisfaction.
  • Post-Event Evaluation: Conduct evaluations after events to gather feedback, assess success, and identify areas for improvement.

QA/QC officer

Carlton Nutrition Center
Muharraq, Bahrain
02.2021 - 04.2022
  • Ensure that the food prepared and cooked is up to the standards required.
  • Check quality of goods at receiving point.
  • Check the taste and composition of food items; coordinating with the Chefs on the quality of the end product served.
  • Prepare quality reports on a monthly basis to be discussed in our Weekly Management Review Meetings.
  • Conducting Toolbox Topics on a weekly basis to keep the measures of quality & safety.
  • Implement and monitor procedures, standards and specifications aimed at meeting the company’s food quality goals.
  • Document the company’s quality standards based on recognized standards such as ISO 22000-2018.
  • Worked on the Company’s Food Safety Manual & HACCP Plan along with all PRPs, OPRPs and SOPs to be implemented.
  • Developed a comprehensive understanding of kitchen management and consistently participated in the planning and execution of weekly operations.

HSE officer

Shaqab Abela Catering Company
Doha, Qatar
02.2013 - 11.2015
  • · Monitor the implementation of both ISO 9001:2008 and 22000:2005 procedures.
  • · Inspect on daily basis the areas under my responsibility including both kitchen and canteen.
  • · Detecting potential hygiene issues and safety hazards and initiating necessary preventive measures.
  • · Reporting any non-conformance to HSE Manager.
  • · Conducting tool box and safety talks.
  • · Accompanying any potential internal and external inspectors.
  • · Initiating action plans related to any issues raised by external and internal inspectors.

Education

Diploma of Higher Education - Food Technology

Al Kafaat University
Lebanon
09.2008 - 06.2011

Skills

  • Results oriented approach
  • Data entry proficiency
  • Written expression
  • Time efficiency
  • Team Leadership
  • Microsoft Office Suite

Languages

Arabic
Native
English
Fluent
French
Fluent

Certification

  • Internal Auditor Food safety certificated, ISO 22000:2005 (Food Safety Management System); DQS-UL, Beirut.
  • HACCP Level 3 Training from Highfield – UK.
  • The Use of Portable Fire Extinguishers Training from HSE Fire Training Centre – Ras Laffan, Qatar
  • Safety Induction Training from Fire Training Centre – Ras Laffan, Qatar
  • Basic Life Support / First Aid Course, HITC – HMC, Doha – Qatar.

Timeline

Quality Standards Specialist

Seven Leisure Catering Company
11.2024 - Current

Head of Kitchen Operations

Carlton Nutrition Center/Carlton Catering
05.2022 - 03.2024

QA/QC officer

Carlton Nutrition Center
02.2021 - 04.2022

HSE officer

Shaqab Abela Catering Company
02.2013 - 11.2015

Diploma of Higher Education - Food Technology

Al Kafaat University
09.2008 - 06.2011

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Rita Ghoussoub