Summary
Overview
Work history
Education
Skills
Timeline
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Roxanne Da Silva

Bahrain

Summary

Administrative and operations professional with experience supporting legal, compliance, and corporate administration functions within international organizations. Skilled in managing corporate documentation, regulatory filings, stakeholder coordination, and internal operational processes. Known for strong organizational abilities, attention to detail, and the ability to manage confidential information while supporting cross-department teams in fast-paced environments. Experienced in improving documentation systems, coordinating with regulatory bodies, and maintaining structured corporate records.

Overview

17
17
years of professional experience

Work history

Team Support Specialist-Administration & Legal Ope

nybl
Manama, Bahrain
2023.11 - Current

Provide cross-functional administrative and operational support across the organization with primary focus on Administration and Legal functions.

  • Support corporate governance processes by maintaining company records, legal documentation, and regulatory filings.
  • Assist with preparation, review, and organization of contracts, NDAs, service agreements, and internal legal documentation.
  • Maintain structured digital filing systems for corporate and legal records to ensure efficient document retrieval and traceability.
  • Coordinate with internal departments, leadership teams, legal advisors, auditors, and regulatory authorities.
  • Assist with company registrations, renewals, licensing processes, and regulatory submissions across different jurisdictions.
  • Monitor compliance deadlines and support timely submission of required documentation.
  • Assist with preparation and organization of documents within Virtual Data Rooms (VDR) for investor reviews, audits, and company records.
  • Support internal teams with administrative coordination, document preparation, and operational follow-ups.
  • Handle sensitive corporate and legal information with high levels of confidentiality and professionalism.
  • Assist in improving internal workflows for contract tracking, documentation management, and legal request processes.

Project supervisor

Hasan & Habib Sons of Mahmood Co.
Manama, Bahrain
2019.02 - 2021.11
  • Supervised a team of over 120 employees to ensure operational productivity and project efficiency.
  • Led internal meetings with senior leadership to review sales strategies and operational performance.
  • Developed structured systems for managing sales reports, financial records, and operational documentation.
  • Cultivated strong professional relationships with suppliers and key clients to support long-term business development.
  • Prepared monthly and annual reports analysing operational performance and sales outcomes.
  • Mentored employees on sales techniques and customer relationship management to improve service delivery.

Site Manager

KBRwyle
Manama, Bahrain
2017.12 - 2018.09
  • Managed site operations ensuring compliance with contractual quality control and safety requirements.
  • Prepared quality documentation and operational reports by collecting and analysing project information.
  • Conducted daily safety inspections and implemented health and safety procedures across project sites.
  • Coordinated project progress with vendors and subcontractors to ensure work was completed on time and within budget.
  • Trained department managers on safety protocols and operational processes.

Product quality control inspector

Centerra Group
Manama, Bahrain
2012.02 - 2017.11
  • Conducted scheduled and unscheduled inspections to ensure maintenance services complied with NAVFAC and contractual standards.
  • Monitored operations across multiple facilities and coordinated maintenance activities with subcontractors.
  • Managed work order tracking through MAXIMO and ensured timely completion of maintenance tasks.
  • Prepared operational reports including preventive maintenance schedules, analysis reports, and service records.
  • Investigated customer issues and implemented corrective actions to improve operational service quality.

Assistant manager

Sage & Sirloin
Manama, Bahrain
2009.01 - 2012.02
  • Supervised daily business operations including staff scheduling, customer service, and inventory management.
  • Monitored financial activities including cash handling, deposits, and invoice verification.
  • Managed supplier coordination and inventory control to maintain efficient stock levels.
  • Motivated and supervised team members to meet operational and service performance targets.

Education

Google Data Analytics Professional Certificate -

Google
Manama
2022.01 - 2022.04

Diploma - Retail Travel - Travel and Tourism

Travel Learning Center
South Africa

Diploma - Wholesale Travel - Travel and Tourism

Travel Learning Center
South Africa

Skills

  • Business intelligence tools
  • Adaptable communication
  • Efficient delegation
  • Resilient under pressure
  • Prioritising workloads efficiently
  • Innovative thinking
  • Customer relationship management software
  • Customer relations
  • Office management
  • Excel spreadsheets
  • Administrative project management
  • KPI and goal management
  • Results-driven
  • Key account management
  • Contract negotiation and administration
  • Resilience under pressure
  • Process optimisation tools
  • Communication proficiency
  • Time efficiency
  • Team Leadership
  • Interpersonal communication
  • Resourcefulness
  • Project Management
  • Quality Assurance

Timeline

Team Support Specialist-Administration & Legal Ope

nybl
2023.11 - Current

Google Data Analytics Professional Certificate -

Google
2022.01 - 2022.04

Project supervisor

Hasan & Habib Sons of Mahmood Co.
2019.02 - 2021.11

Site Manager

KBRwyle
2017.12 - 2018.09

Product quality control inspector

Centerra Group
2012.02 - 2017.11

Assistant manager

Sage & Sirloin
2009.01 - 2012.02

Diploma - Retail Travel - Travel and Tourism

Travel Learning Center

Diploma - Wholesale Travel - Travel and Tourism

Travel Learning Center
Roxanne Da Silva