Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

RUBY JEAN TAN RINON

Manama

Summary

Skilled in coordinating complex travel arrangements and handling ticketing for various transportation modes. Experience includes managing reservations, providing customer service, and resolving issues efficiently to ensure smooth travel experiences. Strong communication skills and adept at leveraging technology for booking and adjustments. Contributed to increased customer satisfaction through proactive problem-solving and attention to detail in previous roles.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Ticketing Consultant

GOLD COAST TRAVEL & TOURISM
MANAMA
04.2018 - Current
  • Printed tickets and receipts for customers in a timely manner.
  • Resolved customer complaints regarding ticketing issues promptly and courteously.
  • Processed payments for tickets using cash, debit and credit cards.
  • Ensured that all ticketing policies were followed according to company guidelines.
  • Completed order transactions and generated travel documentation and detailed itineraries.
  • Provided customer service to patrons purchasing tickets for events.
  • Assisted with the set-up of ticket sales platforms.
  • Took reservations from patrons by phone or online.

Education

Bachelor of Science - Nursing

NORTH VALLEY COLLEGES FOUNDATION INC
KIDAPAWAN NORTH COTABATO
04-2009

High School Diploma -

NOTRE DAME OF MATALAM
MATALAM NORTH COTABATO
03-2004

Skills

  • Customer service
  • Customer relationship management
  • Effective communication
  • Customer support
  • Airline reservation systems
  • Airline ticketing procedures
  • Reservation management
  • Refund processing
  • Travel documentation
  • Rules clarifications
  • Reservation confirmation
  • Hotel booking

Languages

FILIPINO
First Language
English
Proficient (C2)
C2

Certification

  • SABRE training, ticketing, and reservation
  • IATA certificate

Timeline

Ticketing Consultant

GOLD COAST TRAVEL & TOURISM
04.2018 - Current

Bachelor of Science - Nursing

NORTH VALLEY COLLEGES FOUNDATION INC

High School Diploma -

NOTRE DAME OF MATALAM
RUBY JEAN TAN RINON