Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Custom Section
References
Hobbies and Interests
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RYAN OCTOBER

RYAN OCTOBER

Manama

Summary

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor

Colony Lounge
09.2023 - 12.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Supervisor

Gastronomic Bahrain Leisure Company
06.2022 - 08.2023
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

Head Waiter

Kove Collection
09.2020 - 05.2022
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Head Waiter

Bvlgari Hotel and Resorts Dubai
09.2019 - 08.2020
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Supervised server staff and simultaneously served personal section of tables.
  • Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.

Lead Server

Boca Country Club
08.2018 - 08.2019
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Education

Senior Secondary -

Grassdale
01.2016

Bachelor of Science - Busiess

Western Cape Education Department
Cape Town, SA
01-2017

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Inventory control

Certification

  • Stella Draught Training
  • Jagermeister
  • Chivas and Royal Salute
  • BMMI
  • Food Safety and Hygiene certified

Languages

English
Bilingual or Proficient (C2)
Africaans
Bilingual or Proficient (C2)
Arabic
Elementary (A2)

Timeline

Supervisor

Colony Lounge
09.2023 - 12.2024

Supervisor

Gastronomic Bahrain Leisure Company
06.2022 - 08.2023

Head Waiter

Kove Collection
09.2020 - 05.2022

Head Waiter

Bvlgari Hotel and Resorts Dubai
09.2019 - 08.2020

Lead Server

Boca Country Club
08.2018 - 08.2019

Senior Secondary -

Grassdale

Bachelor of Science - Busiess

Western Cape Education Department

Custom Section

  • ENGLISH
  • AFRIKAANS

References

  • MELANIE DAVIDSON, +27 66 527 9190, Kove Collection
  • LIRONNE STEFANIW, +561 488 6933, BOCA WEST COUNTRY CLUB, USA
  • TOM KARKI, TOMKARKI@BULGARIHOTELS.COM, BVLGARI HOTELS AND RESORTS, DUBAI

Hobbies and Interests

  • Basketball
  • Football
  • Swimming

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  • ID Number: ID-9703135255081
  • Health Status: EXCELLENT
  • Date of birth: 03/13/97
  • Gender: MALE
  • Nationality: SOUTH AFRICAN
  • Marital status: MARRIED

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RYAN OCTOBER