Sabah Marc
Manama,Bahrain
Summary
Dedicated professional with expertise in hospitality etiquette, resilience under pressure, and exceptional communication capabilities. Proven track record in quality assurance, decision making, and implementing effective sales action plans. Adept at productive teamwork and problem solving, consistently delivering high-quality results. Committed to leveraging skills to drive organisational success and achieve career growth within the hospitality industry.
Overview
8
8
years of professional experience
2013
2013
years of post-secondary education
Work History
Saleswoman
Retail Store
Manama, Bahrain
01.2023 - 01.2024
- Assisted customers with product selection and provided detailed information.
- Contributed to achieving sales targets and improving customer satisfaction.
- Organised display of products to attract potential customers.
Waiter
Gulf Gate Hotel
Manama, Bahrain
08.2021 - 08.2022
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Kept tables clear of used crockery, glassware and cutlery.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Advised customers on wine and beverage pairings with selected food items.
- Advised on food and drink choices based on customer preferences.
- Enhanced customer satisfaction by promptly attending to queries and requests.
Hostess
Golden Tulip Hotel
Manama, Bahrain
01.2016 - 01.2019
- Coordinated incoming and outgoing packages and mail to facilitate distribution.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Assisted elderly or disabled guests from entrance to their seats, showing empathy and care.
- Liaised with event coordinators during special events for seamless execution of duties.
Education
Diploma - Hospitality Management
Office De La Fomatuion Professionnelle
MaroocoSkills
- Hospitality etiquette
- Resilience under pressure
- Communication capabilities
- Quality Assurance
- Decision making
- Sales action plan implementation
- Productive teamwork
- Problem Solving
Languages
French
Fluent
Arabic
Fluent
English
Upper intermediate
Affiliations
- Traveling: Exploring new cultures and destinations, which enhances my adaptability and understanding of diverse perspectives Fitness: Regularly engaging in activities like gym workout to maintain a healthy lifestyle. Volunteering: Participating in community service and charity events.
Timeline
Saleswoman
Retail Store
01.2023 - 01.2024
Waiter
Gulf Gate Hotel
08.2021 - 08.2022
Hostess
Golden Tulip Hotel
01.2016 - 01.2019
Diploma - Hospitality Management
Office De La Fomatuion Professionnelle
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