Dedicated and ambitious, bringing strong teamwork and customer service skills combined with deep knowledge of coffee and brewing techniques. Proficient in managing daily operations and training staff, ensuring seamless and high-quality café experience. Committed to enhancing customer satisfaction and fostering positive work environment.
Overview
6
6
years of professional experience
Work history
Head barista
CAFÉ BY JUANA
Saar, Bahrain
2024.01 - Current
Tailored beverage preparation according to individual customer preferences, catering to diverse tastes.
Created unique coffee blends, resulting in repeat customers.
Utilised knowledge of coffee varieties and brewing methods to provide customer education, boosting customer loyalty and engagement.
Built strong supplier relationships to ensure quality of coffee beans used.
Demonstrated advanced latte art skills, increasing visual appeal of drinks served.
Assisted customers with their orders efficiently, providing a smooth service flow.
Senior barista
FLESH RESTAURANT
Janabiya, District 1, Bahrain
2023.02 - 2024.07
Fostered a friendly atmosphere whilst serving customers, enhancing their experience at the café.
Increased efficiency with prompt and accurate order processing.
Participated in local events representing the café brand, contributing towards community engagement efforts.
Utilised knowledge of coffee varieties and brewing methods to provide customer education, boosting customer loyalty and engagement.
Developed seasonal drink menus to boost sales.
Maintained cleanliness of work area for improved safety.
Facilitated smooth running of service, maintaining maximally effective communication with baristas, wait and kitchen staff.
Barista
Coffe roster
Kampala , Uganda
2020.04 - 2022.03
Ensured freshness of pastries on display, contributing to overall quality assurance.
Performed cash handling duties accurately to maintain financial integrity.
Upheld excellent relationships with regular clients fostering loyalty and repeat business.
Trained new staff members on café operations, fostering teamwork and consistency.
Assisted in inventory control measures for effective stock management.
Implemented hygiene standards throughout café premises for public health safety compliance.