Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Personal Information
References
Generic
Sangeetha V

Sangeetha V

Manama

Summary

Accomplished Nursing and Healthcare Operations Leader with 25+ years of progressive experience spanning nursing leadership, clinical operations, and hospital administration. Proven expertise in commissioning healthcare facilities, achieving international accreditations (NABH, NHRA, ACHSI), and implementing evidence-based care models. Adept at developing and leading large, multi-disciplinary teams while ensuring the highest standards of patient care, safety, and regulatory compliance. Recognized for strategic vision, quality improvement, and fostering sustainable, patient-centered nursing excellence.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Chief Nursing Officer & Clinical Operations

KIMSHEALTH Hospital
09.2024 - Current
  • Oversaw nursing administration and clinical operations, aligning departmental goals with hospital strategy and regulatory compliance.
  • Directed manpower planning, recruitment, training, and retention initiatives, building a high-performance nursing workforce.
  • Monitored clinical quality, patient safety, infection control, and risk management programs, ensuring adherence to standards of care.
  • Actively led policy development, budget and resource management, and multidisciplinary collaboration for efficient service delivery.
  • Guided nurse leaders in patient allocation, clinical decision-making, and performance evaluation, fostering accountability and continuous improvement.


Key Achievements

  • Successfully steered NHRA accreditation readiness, achieving compliance with zero major gaps.
  • Improved ER to IP conversion rates by strengthening triage systems and physician coordination.
  • Reduced LSCS rates through evidence-based monitoring and proactive clinical oversight, leading to improved normal delivery outcomes.
  • Increased OP to IP conversion efficiency by monitoring imaging cases and ensuring timely doctor follow-ups.
  • Enhanced patient experience by significantly reducing discharge turnaround time through streamlined workflows and interdepartmental coordination.

AGM Nursing and Medical Operations

KIMSHEALTH Hospital
01.2020 - 01.2024
  • Directed nursing operations and clinical administration, aligning with organizational goals and accreditation standards.
  • Spearheaded risk management, emergency preparedness, and quality improvement initiatives.
  • Established Nurse-Led Oral Anticoagulation Clinic (800+ patients) reducing complications by 85–90%.
  • Achieved NABH & ACHSI accreditation with zero major non-compliances.
  • Reduced nursing staff turnover by 10% through strategic engagement program.
  • Implemented MEWS & RRT protocols improving patient safety; awarded at CAHOCON 2019.
  • Key Achievements

Senior Nurse Manager

KIMSHEALTH Hospital
01.2016 - 01.2020
  • Managed manpower planning, recruitment, training, and performance appraisal for 1,200+ nursing staff, ensuring optimal allocation and reducing attrition.
  • Oversaw departmental scorecards (KPI, NPS, CSAT, audits), driving corrective actions and quality improvement initiatives.
  • Chaired the Nursing Quality Improvement Committee and contributed to governance bodies (Code Blue, Infection Control, Clinical Audit, Policy & Grievance).
  • Streamlined daily operations through patient rounds, staff guidance, and decision-making support, enhancing patient satisfaction.
  • Strengthened quality outcomes via incident analysis, patient feedback, and closure of audit gaps; led emergency preparedness mock drills.


Key Achievements

  • Founded Nurse-Led Oral Anticoagulation Clinic with 800+ patients, reducing complications by 85–90% (1st Prize – CAHOCON 2019).
  • Implemented MEWS & Rapid Response Team protocols, improving patient outcomes (2nd Prize – Best Clinical Audit, CAHOCON 2019).
  • Actively supported international accreditations (NABH, ACHSI, Nursing Excellence, Emergency Certification).

Staff Nurse

Sree Chithra Institute of Medical Sciences
01.2005 - 01.2006

Staff Nurse

Nanavati Hospital
01.2001 - 01.2004

Staff Nurse

Samaritan Hospital
01.1998 - 01.2000

Education

Advanced Operations Management & Data Analytics -

IIM Kozhikode
01.2023

MBA - Hospital Administration

ICFAI University
01.2017

B.Sc. - Post Basic Nursing

IGNOU
01.2011

Diploma in General Nursing & Midwifery - undefined

Samaritan Hospital
01.1998

Skills

  • Nursing Leadership Hospital Operations Strategic Planning
  • Quality & Patient Safety Accreditation (NABH, NHRA, ACHSI) Hospital Commissioning
  • Risk Management Budget & Resource Management Clinical Governance
  • Staff Recruitment & Retention Process Improvement Healthcare Innovation
  • Clinical care
  • Nursing staff management
  • Patient care services coordination
  • Patient safety

Certification

  • AHA-Certified ACLS Instructor
  • Infection Control Certification, KIMSHEALTH Hospital, Trivandrum
  • NABH Nursing Excellence Program of Implementation

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

Timeline

Chief Nursing Officer & Clinical Operations

KIMSHEALTH Hospital
09.2024 - Current

AGM Nursing and Medical Operations

KIMSHEALTH Hospital
01.2020 - 01.2024

Senior Nurse Manager

KIMSHEALTH Hospital
01.2016 - 01.2020

Staff Nurse

Sree Chithra Institute of Medical Sciences
01.2005 - 01.2006

Staff Nurse

Nanavati Hospital
01.2001 - 01.2004

Staff Nurse

Samaritan Hospital
01.1998 - 01.2000

MBA - Hospital Administration

ICFAI University

B.Sc. - Post Basic Nursing

IGNOU

Diploma in General Nursing & Midwifery - undefined

Samaritan Hospital

Advanced Operations Management & Data Analytics -

IIM Kozhikode

Personal Information

  • Marital Status: Married
  • Date of Birth: 01-April-1977
  • Nationality: Indian

References

Dr. Sajeev, BK, Chief Medical officer, KIMSHEALTH Hospital, Bahrain +973 36712522.

Dr. Kritika Das, Administrator and Head of Quality, KIMSHEALTH Hospital Bahrain +973 36597963


Sangeetha V