Seasoned Store Management professional specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Always ready to take on new challenges and work in dynamic environments.
Overview
13
years of professional experience
Work History
Aujan marketing and Distribution
Maameer, Manama
Warehouse Assistant
06.2025 - Current
Job overview
Verified stock inventory levels and maintained records of items shipped and received.
Maintain FIFO.
Cross-checked order forms against actual products received or sent out for accuracy.
Organized warehouse racks to ensure efficient storage of goods.
Inspected returned merchandise for damages before restocking shelves properly.
Followed safety guidelines while operating machinery in the facility.
Reported any damaged items or discrepancies in shipments to supervisor immediately.
Managed weekly cycle counts to ensure accurate inventory levels are maintained.
Organized materials on pallets according to size, weight, and type of item.
Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
Provided training for new staff members on safe handling procedures.
Trained new employees regarding warehouse procedures and standards.
Freelancer
Delhi, India
Brand Promoter
04.2023 - 01.2025
Job overview
Working as a freelancer for various liquor brands to promote sales and offers in regional stores.
Elevated brand awareness among both retail staff members and end consumers through regular training sessions.
Maintained a clean and orderly work environment, fostering a pleasant shopping experience for customers.
Conducted regular store visits to ensure proper product placement and presentation standards were met.
Coordinated with advertising agencies on projects related to branding initiatives.
Provided customers with product information and answered their questions.
Conducted market research surveys to identify customer preferences for products and services.
Developed promotional materials, such as flyers and brochures, to increase brand awareness.
Researched industry trends and consumer behavior patterns in order to better understand target audiences.
Analyzed competitor strategies and identified opportunities to differentiate our own brand from competitors' offerings.
Shivita Enterprises
Delhi, India
Sales Supervisor
01.2021 - 03.2023
Job overview
Coordinated promotional events to showcase product offerings effectively, attracting new customers.
Managing teams at 3 different locations related to sales and inventory management.
Streamlined vendor selection and negotiation, ensuring high-quality services while adhering to budget constraints.
Delhi Duty Free Pvt. Ltd
Delhi, India
Merchandiser
02.2015 - 01.2021
Job overview
Plan product ranges and prepare sales and stock plans in conjunction with buyers.
Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
Established strong vendor relationships to maintain and support business.
Work closely with visual display staff and department heads to decide how goods should be displayed to maximise sales.
Analyze every aspect of bestsellers (for example, the bestselling price points, colours or styles), ensuring that they reach their full potential.
Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
Monitor slow sellers and take action to reduce prices or set promotions as necessary.
Meet with suppliers and manage the distribution of stock, by negotiating cost prices, ordering stock, agreeing timescales and delivery dates and completing the necessary paperwork.
Identify production and supply difficulties and deal with any problems or delays as they arise.
Naranjee Hirjee
Muscat, Oman
Store Keeper Cum Merchandiser
11.2012 - 10.2014
Job overview
Plan product ranges and prepare sales and stock plans in conjunction with buyers.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Preparing budgets, sales forecasts and profit/loss forecasts for the store. Also set sales targets for store outlets.
Researched current industry trends and competitor activity to stay abreast of resources, technology and best practices.
Monitored and replenished display inventory and restructured according to available stock.
Promoted seasonal products and trends to move stock and prepare for incoming inventory.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
FDDI
Noida, India
Diploma (now Bachelors of Design) from Fashion Merchandising & Retail Management
University Overview
FDDI is only institute in India which provides specialized courses in footwear design and retail management.
Skills
Retail sales professional
Vendor relations
Overstock management
Merchandising plan creation
Stocking and replenishing
Strategic planning
Network development
Interpersonal communication skills
Customer Relations
Staff Training
Languages
English
Hindi
Personal Information
Visa Status: Visitor VISA
Timeline
Warehouse Assistant
Aujan marketing and Distribution
06.2025 - Current
Brand Promoter
Freelancer
04.2023 - 01.2025
Sales Supervisor
Shivita Enterprises
01.2021 - 03.2023
Merchandiser
Delhi Duty Free Pvt. Ltd
02.2015 - 01.2021
Store Keeper Cum Merchandiser
Naranjee Hirjee
11.2012 - 10.2014
FDDI
Diploma (now Bachelors of Design) from Fashion Merchandising & Retail Management