Sara Murad Hamza
Tubli,Bahrain
Summary
Dedicated executive administrative professional with extensive experience in operational coordination, planning and support. Background working with confidential information, strict processes and ambitious targets. Thrives under pressure in high tempo environment to meet tight deadlines.
Overview
11
11
years of professional experience
2011
2011
years of post-secondary education
Work history
Executive Assistant
Gulf Air Group
01.2024 - 07.2025
- Providing high-level administrative and business support to the CFO, ensuring efficient day-to-day operations.
- Managing the CFO's calendar and travel arrangements, prioritizing tasks and ensuring timely execution.
- Acting as a primary point of contact between the CFO and internal/external stakeholders, facilitating communication and managing inquiries.
- Maintaining a secure and confidential work environment, safeguarding sensitive financial information.
Executive Assistant
Gulf Air
04.2022 - 01.2024
- Supported day-to-day functions for the CFO with efficiency and discretion.
- Maintained schedules, organized meetings, and coordinated travel logistics.
- Fostered internal and external communication for executive operations.
- Ensured confidentiality in handling sensitive corporate documents.
Executive Assistant
KPMG Fakhro
06.2016 - 12.2021
- Maintained executive's agenda and assist in planning appointments, board meetings, conferences etc.
- Attended meetings and kept minutes.
- Received and screened phone calls and redirected them when appropriate.
- Made travel arrangements for executives.
- Handled confidential documents ensuring they remain secure.
- Monitored office supplies and negotiated terms with suppliers to ensure the most cost-effective orders.
- Maintained electronic and paper records ensuring information is organized and easily accessible.
Pax service
Bahrain Airport Services
12.2014 - 03.2016
- Assist passengers with check-in.
- Inspect and verify passenger documentation.
- Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations.
- Manage passenger baggage processing including handling and fee calculation if applicable.
- Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.
Call center agent
Zain Bahrain
03.2014 - 10.2014
- Answer incoming calls and respond to customers inquiries.
- Managing and resolving customer complaints.
- Selling products and placing customer orders on the computer system.
- Identifying and escalating issues to supervisors.
- Providing product and service information to customers.
- Searching required information using available resources.
- Searching, identifying, and resolving customer complaints using applicable software.
Education
Secondary High School -
Sacred Heart School
Advanced Subsidiary Level - undefined
Gulf International Institute
Banking Studies Diploma - undefined
BIBF (Bahrain Institute of Banking and Finance)
Skills
- Excellent organization and time management skills
- Strong communication (Arabic & English - Fluent in both)
- Confidentiality and attention to detail
- High energy, proactive and dependable
- Strong interpersonal and teamwork abilities
- Adaptable to fast paced and changing environments
- Advanced Microsoft Word and PowerPoint proficiency
- Fast and accurate typing skills
Languages
Arabic
Native
English
Fluent
Personal Information
- Date of birth: 1993-12-12
- Nationality: Bahraini
- Marital status: Married
References
Available upon request
Affiliations
Reading and Travelling
References
References available upon request.
Timeline
Executive Assistant
Gulf Air Group
01.2024 - 07.2025
Executive Assistant
Gulf Air
04.2022 - 01.2024
Executive Assistant
KPMG Fakhro
06.2016 - 12.2021
Pax service
Bahrain Airport Services
12.2014 - 03.2016
Call center agent
Zain Bahrain
03.2014 - 10.2014
Advanced Subsidiary Level - undefined
Gulf International Institute
Banking Studies Diploma - undefined
BIBF (Bahrain Institute of Banking and Finance)
Secondary High School -
Sacred Heart School
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