Sara Saeed
Bahrain
Summary
An aspiring healthcare management specialist with a Bachelor's degree from the University of Sharjah. Equipped with foundational knowledge in strategic planning, hospital operations, and healthcare policy. Strong focus on enhancing patient care, privacy, and safety standards, with excellent organizational, communication, and problem-solving skills. Eager to contribute to improving healthcare delivery and optimizing hospital management practices, I am passionate about leveraging my skills and knowledge to drive effective healthcare outcomes and support organizational goals.
Overview
4
4
years of post-secondary education
1
1
Certification
Work History
Trainee
Al Qassimi Women's and Children's Hospital
Sharjah, United Arab Emirates
01.2024 - 05.2024
- Project: Led a strategic initiative to reduce patient no-show rates through data analysis, overbooking strategies, and automated reminder systems. This effort significantly improved appointment attendance and enhanced operational efficiency and patient satisfaction.
- Human Resources: Organized employee files, managed archives, and supported HR operations while updating staff files in compliance with JCI requirements to ensure regulatory adherence.
- Continuous Professional Development (CPD): Managed attendance and certification records for the professional development program and created a system for monitoring and tracking books for the "Reading Month in the UAE."
- Quality and Patient Safety: Updated policies and procedures, participated in RCA meetings, contributed to quality improvement initiatives, and conducted audits to enhance patient safety and service delivery.
- Information Technology: Conducted inventory checks for the entire hospital to ensure accurate asset management and resource allocation.
- Insurance: Learned about claims processing and compliance in managing patient insurance documentation.
- Medical Store: Oversaw acceptance criteria for inventory and ensured efficient supply chain operations.
Education
Bachelor of Science - Healthcare Management
University of Sharjah
United Arab Emirates 08.2020 - 06.2024
Skills
- Healthcare quality assurance
- Data analysis
- Healthcare management
- Root cause analysis
- Electronic health record management
- Project leadership
- Patient relations
- Effective communication
Certification
- Leading Healthcare Quality and Safety - Coursera (The George Washington University).
Completed on: Sep 9, 2024
- Health Care Innovation - Coursera (University of Pennsylvania).
Completed on: Sep 9, 2024
- Introduction to Artificial Intelligence (AI) - Coursera (IBM).
Completed on: Sep 9, 2024
- Introduction to Generative AI - Coursera (Google Cloud).
Completed on: Sep 9, 2024
- What is Data Science? - Coursera (IBM).
Completed on: Sep 16, 2024
- Project Management Fundamentals - Coursera (Microsoft).
Completed on: Sep 17, 2024
- Team building and leadership in project management - Coursera (Microsoft).
Completed on: Sep 23, 2024
- Certificate of Attendance (Health Promotion Department, Supreme Council for Family Affairs, Sharjah)- Event: Conference under the slogan "Towards a Healthy Lifestyle".
Completed on: Nov 16-17,2022
- Certificate of Participation. (Cleveland Clinic Foundation Center) Event: Quality Management Conference.
Feb 01-02,2023
- Certificate of Participation. Clinical Surgical Training Center, University of Sharjah Event: "Heartsaver First Aid, CPR, and AED" Workshop.
Sep26, 2023
- Certificate of Appreciation. Emirates Health Services (EHS). Event: Health Innovation Event at Al Qassimi Women's and Children's Hospital, Sharjah 2024
Timeline
Trainee
Al Qassimi Women's and Children's Hospital
01.2024 - 05.2024
Bachelor of Science - Healthcare Management
University of Sharjah
08.2020 - 06.2024
- Leading Healthcare Quality and Safety - Coursera (The George Washington University).
Completed on: Sep 9, 2024
- Health Care Innovation - Coursera (University of Pennsylvania).
Completed on: Sep 9, 2024
- Introduction to Artificial Intelligence (AI) - Coursera (IBM).
Completed on: Sep 9, 2024
- Introduction to Generative AI - Coursera (Google Cloud).
Completed on: Sep 9, 2024
- What is Data Science? - Coursera (IBM).
Completed on: Sep 16, 2024
- Project Management Fundamentals - Coursera (Microsoft).
Completed on: Sep 17, 2024
- Team building and leadership in project management - Coursera (Microsoft).
Completed on: Sep 23, 2024
- Certificate of Attendance (Health Promotion Department, Supreme Council for Family Affairs, Sharjah)- Event: Conference under the slogan "Towards a Healthy Lifestyle".
Completed on: Nov 16-17,2022
- Certificate of Participation. (Cleveland Clinic Foundation Center) Event: Quality Management Conference.
Feb 01-02,2023
- Certificate of Participation. Clinical Surgical Training Center, University of Sharjah Event: "Heartsaver First Aid, CPR, and AED" Workshop.
Sep26, 2023
- Certificate of Appreciation. Emirates Health Services (EHS). Event: Health Innovation Event at Al Qassimi Women's and Children's Hospital, Sharjah 2024
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