SHAHPARAN PATWARY
Shift Supervisor
Manama,Bahrain
Summary
Supervise and leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Kentucky Fried Chicken (KFC)
11.2021 - Current
- Oversee all front and back of the house restaurant operations
- Supervise and co-ordinate activites of staff who prepare and portion food
- Ensure customer satisfaction through promoting excellent service
- Analyze staff evaluation and feedback to improve the customer's experience
- Train new employees and provide ongoing training for all staff
- Supervise and check delivery of food trolleys
- Established work schedules
- Maintain records of stock, repairs, sales, wastage and cleaning products, order accordingly
- Maintain quality control for all food served
- Generate weekly, monthly and annual reports
Cashier
Kentucky Fried Chicken (KFC)
12.2017 - 10.2021
- Well come and greet to the customer
- Providing customer a personalized, friendly and efficient service
- Helping to resolve customer complaints.
Education
Tourism And Hotel Management
IBAIS UNIVERSITY
Dhaka Bangladesh Skills
Interpersonal Skills
Adaptability
Schedule development
Software experience
Industrial hygiene
Multitasking
Team building
Professionalism
Quality Assurance
Problem-solving aptitude
Quantitative skills
Time management abilities
Certification
- House Keeping and Laundry Department, Bangladesh porjonto Corporation, 4 months
- Microsoft Office Appliance, 6 months
Training
- House Keeping & Laundry, Sheraton Hotel, Dhaka, Bangladesh, 6 months
- Food & Beverage Production, Radisson Water Garden Hotel, Dhaka, Bangladesh, 4 months
Languages
English
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Arabic
Beginner (A1)
Hobbies
Traveling, Reading, Cooking
References
MS. MARJONE DALISAY (Restaurant Manager )
+97333713554
MR. Sayed Omer ( Area Manager)
+973 33833382
Timeline
Supervisor
Kentucky Fried Chicken (KFC)
11.2021 - Current
Cashier
Kentucky Fried Chicken (KFC)
12.2017 - 10.2021
- House Keeping and Laundry Department, Bangladesh porjonto Corporation, 4 months
- Microsoft Office Appliance, 6 months
Tourism And Hotel Management
IBAIS UNIVERSITY
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