Summary
Overview
Work History
Education
Skills
Certification
Training
Languages
Hobbies
References
Timeline
Generic
SHAH PARAN PATWARY

SHAH PARAN PATWARY

Shift Supervisor
Manama,Juffair

Summary

Supervise and leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Supervisor

Kentucky Fried Chicken (KFC)
Manama, Bahrain
11.2021 - Current
  • Oversee all front and back of the house restaurant operations
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Ensure customer satisfaction through promoting excellent service
  • Analyze staff evaluation and feedback to improve the customer's experience
  • Train new employees and provide ongoing training for all staff
  • Supervise and check delivery of food trolleys
  • Established work schedules
  • Maintain records of stock, repairs, sales, wastage and cleaning products, order accordingly
  • Maintain quality control for all food served
  • Generate weekly, monthly and annual reports

Cashier

Kentucky Fried Chicken (KFC)
12.2017 - 10.2021
  • Well come and greet to the customer
  • Providing customer a personalized, friendly and efficient service
  • Helping to resolve customer complaints

Waiter

Mermaid Eco-Resort
Cox' Bazar, Bangladesh
12.2013 - 04.2016

# Greet and welcome guests, ensuring a smooth and pleasant seating experience

# Present menu's, offer detailed descriptions of dishes, and make recommendations based on guest preference

# Serve food and beverages promptly

# Regularly check on guests to ensure satisfaction and address

any concerns or issues

# Collaborate with kitchen and bar staff to ensure timely service and resolve any order discrepancies

# Clear tables, reset for the nest guests and assist in maintaining the cleanliness and organize in dining area

# Process payment efficiently and handle the POS system accurately

# Uphold health, safety, and hygiene standards in compliance with restaurant policies

Education

Bachelor of Arts - Tourism & Hotel Management

IBAIS University
Dhaka, Bangladesh

Skills

  • Interpersonal Skills
  • Adaptability
  • Schedule development
  • Software experience
  • Industrial hygiene
  • Multitasking
  • Team building
  • Professionalism
  • Quality Assurance
  • Problem-solving aptitude
  • Quantitative skills
  • Time management abilities

Certification

  • House Keeping and Laundry Department, Bangladesh porjonto Corporation, 4 months
  • Microsoft Office Appliance, 6 months

Training

  • House Keeping & Laundry, Sheraton Hotel, Dhaka, Bangladesh, 6 months
  • Food & Beverage Production, Radisson Water Garden Hotel, Dhaka, Bangladesh, 4 months

Languages

English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Arabic
Beginner (A1)
Bengali
Advanced (C1)

Hobbies

Traveling, Reading Book, playing

References

Ms. Marjone Dalisay 

Restaurant Manager

+973 33713554

Mr. Sayed Omara

+97333833382

Timeline

Supervisor

Kentucky Fried Chicken (KFC)
11.2021 - Current

Cashier

Kentucky Fried Chicken (KFC)
12.2017 - 10.2021

Waiter

Mermaid Eco-Resort
12.2013 - 04.2016
  • House Keeping and Laundry Department, Bangladesh porjonto Corporation, 4 months
  • Microsoft Office Appliance, 6 months

Bachelor of Arts - Tourism & Hotel Management

IBAIS University
SHAH PARAN PATWARYShift Supervisor