Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Purchasing Officer
Advanced Metal Industrial Company
11.2024 - 06.2025
Managed vendor relationships to ensure timely delivery of high-quality materials.
Evaluated supplier performance and negotiated contracts for cost-effective procurement.
Conducted market research to identify new suppliers and evaluate product offerings.
Collaborated with cross-functional teams to align purchasing strategies with operational needs.
Negotiated favorable payment terms with suppliers, resulting in improved cash flow management for the company.
Developed a comprehensive vendor database, improving the selection process for better quality products and services.
Coordinated international shipments, ensuring compliance with customs regulations and minimizing shipment delays due to documentation errors.
Coordinated paperwork, updated spreadsheets, and maintained permanent records.
Sales Executive & Office Administrator
Halfmoon Advanced Trading Est.
10.2022 - 10.2024
Managing client RFQs and facilitating communication with suppliers.
Processing Purchase Orders, Generating Invoices and Delivery Notes on POS Systems.
Streamlined office operations by implementing effective filing systems.
Enhanced team efficiency for seamless workflow management.
Resolved customer queries promptly for improved client satisfaction.
Procurement and Back Office Support
HR Support and personnel record management
Managed Logistics and Deliveries
Facility management
Monthly revenue reports database and following up with credit payments.
Sales and Marketing
Gromo
08.2021 - 09.2022
Improved customer relationships by providing personalized product recommendations.
Achieved high customer satisfaction with exceptional communication skills.
Developed product knowledge to confidently answer customer queries.
Handled customer complaints, resulting in improved brand image.
Demonstrated products to increase consumer interest and sales.
Promoted new arrivals, generating excitement among customers.
Collaborated with team members to meet daily sales targets.