Shameer Esmail Kunju

Hamad Town

Summary

Proactive IT
Seasoned professional with over 15 years of experience in IT infrastructure management, system administration, and digital marketing. Adept at deploying technology solutions, implementing ERP and billing systems, and managing hospital management systems (HMS) with EMR. Skilled in troubleshooting complex technical issues, delivering user support, and developing risk mitigation strategies. Excited to leverage expertise in cybersecurity and digital transformation to enhance organizational efficiency.

Overview

years of professional experience

Certification

Work History

Desktop Administrator

Al Amal Hospital

05.2014 - Current

Directed IT department operations, overseeing infrastructure development, risk mitigation planning, and budget administration
Guided organizational technology strategy and roadmaps in collaboration with executives
Managed implementation and maintenance of a Hospital Management System (HMS) with Electronic Medical Records (EMR), enhancing patient care and operational efficiency
Maintained physical security systems, audio-visual equipment, and other hardware, ensuring seamless operations
Played a key role in network design, optimization, and troubleshooting to support organizational growth

Software Developer & Testing Engineer

PATH2MEDIA

09.2012 - 01.2014

Revised and updated legacy code bases to modern standards, reducing operational costs and improving functionality
Automated diagnostics for data quality enhancement, increasing efficiency in sensor data processing
Conducted software field testing to validate performance and ensure reliability

Education

B.Tech - Computer Science & Engineering

Skills

Operating Systems: Windows, Linux
Networking: LAN/WAN, TCP/IP, PABX
Tools: Grandstream IP Phones, Canva, Hostinger, UltimatePOS
Programming: PHP, MySQL, Selenium
Software Proficiency: HIS Software (Remedi HMS), Tradeasy Accounting Software, Stock Manager Advance
Help desk support
Remote desktop support
System security

Asset management
Network configuration
Operating system expertise
Troubleshooting skills
Vendor coordination
Infrastructure planning
Security forecasting

Languages

English (Fluent)

Malayalam (Native)

KEY PROJECTS

Key Projects Skills Highlight

Here’s how you can incorporate your work with the pharmacy and stationery clients into your resume:

Pharmacy Management System Implementation:
Implemented and hosted a tailored billing software solution for a pharmacy, improving transaction accuracy and operational efficiency. Utilized XAMPP and Hostinger for seamless deployment and ongoing maintenance.
Stationery Store Billing System Deployment:
Designed and configured a billing solution for a stationery store, streamlining inventory management and sales processes. Delivered user training and technical support to ensure smooth adoption.

Career Objectives

To secure a challenging role in cybersecurity or IT management that allows me to contribute to organizational success while continuously learning and growing in the field.

Cricket,Singing

Cricket Enthusiast: Actively participate in weekend cricket matches, demonstrating teamwork, leadership, and strategic thinking.
Passionate Singer: Enjoy singing and sharing performances on platforms like Instagram and YouTube, showcasing creativity and dedication to personal growth.