Summary
Overview
Work history
Education
Skills
Custom
Personal Information
Languages
Timeline
Generic
SHANEER MIANDAD

SHANEER MIANDAD

EAST RIFFA,BAHRAIN

Summary

Accomplished professional with extensive expertise in accounting, marketing, and managerial skills. Demonstrates proficiency in Amadeus software and travel agency operations, with a strong background in hotel reservation procedures and customer service. Skilled in inventory control, documentation management, invoicing, billing, and event planning. Adept at supervising teams to achieve operational excellence. Committed to leveraging skills to drive organizational success and enhance client satisfaction.


Overview

21
21
years of professional experience

Work history

Ticketing and reservation officer

RIYA TRAVEL AND TOURS BPC
EAST RIFFA, BAHRAIN
12.2022 - Current
  • Issuing ticket from NDC and GDS platforms as per customer request.
  • Arranging tailor made and customized tour packages.
  • Fostered positive relationships with clientele by providing personalised service.
  • Assisted customers with flight schedules, provided accurate information.
  • Worked proactively during peak seasons, maintaining calm under pressure.
  • Ensured seamless check-in procedures through meticulous handling of tasks.
  • Handled cash and card transactions efficiently for smooth payment process.
  • Adhered strictly to company policies whilst processing tickets and reservations.
  • Acted as first point of contact for customers to resolve potential issues with reservations.

Team Leader

noon.com
HAIL, SAUDI ARABIA
01.2019 - 01.2022
  • Worked as Team Leader, Managed 22 delivery drivers including Saudi nationals and expatriates.
  • Used to attend customer feed backs and complaints.

Marketing Head

Halai Trading Establishment
RIYADH, SAUDI ARABIA
12.2016 - 12.2018
  • Worked as Sales Head for food and confectionery division.
  • Managed 8 van sales drivers
  • Route allocation for drivers
  • Division and follow up for sales target for sales team
  • Follow up for timely payment of credit invoices with customers and sales team
  • Assisted purchase team with purchase of goods as per market study
  • Developed marketing strategies to increase customer engagement.
  • Managed public relations initiatives for favourable company image.
  • Drove sales growth with targeted promotional activities.

Regional Head

Bustan Al Wataniya
RIYADH, SAUDI ARABIA
10.2012 - 10.2016
  • Worked as regional Head food and confectionery division
  • Managed over 12 van sales team including Dammam province
  • Division and follow up of Sales target among sales team
  • Allocation of sales routes by creating route plans
  • Inventory control
  • Administrative Jobs
  • Accounting and cash management
  • Customer follow up for receivables
  • Preparing purchase order for Branch
  • Coordinated with other departments for smooth business operations.
  • Implemented cost-saving measures, significantly reducing operational expenses.

Executive Accountant Cum Internal Auditor

Max Mix Media Advertising
JEDDAH, SAUDI ARABIA
10.2010 - 10.2012
  • Worked as Executive Accountant cum Internal Auditor
  • Daily cash and cheque depositing to bank
  • Accounts receivable follow-up
  • Accounts payable
  • Asset Management
  • Preparation of quarterly, half yearly and yearly reports as required by management
  • Conducted regular internal audits for improved financial integrity.
  • Oversaw payroll processing to guarantee timely employee remuneration.
  • Coordinated with external auditors for annual audit completion.

Accountant Cum Office In Charge

Mohammed A Al Amri Trd Est.
JEDDAH, SAUDI ARABIA
03.2009 - 09.2010
  • Worked as accountant cum office in charge
  • Ensured timely invoice payments with diligent follow-ups.
  • Completed detailed profit and loss analysis; identified improvement areas.
  • Assisted with strategic planning efforts leading to sustained growth.
  • Reviewed and reconciled ledgers to maintain integrity of financial data.
  • Performed thorough expenditure tracking, preventing overspending.
  • Efficiently managed payroll processing tasks, avoiding errors.
  • Generated accurate financial reports using advanced software tools.
  • Advised management on financial details related to business operations, inventory levels and budgets.

Accountant

Saud Mohammed Saeed Al Hamadi Est.
JEDDAH, SAUDI ARABIA
08.2008 - 02.2009
  • Worked as accountant (including cash)
  • Generated accurate financial reports using advanced software tools.
  • Completed detailed profit and loss analysis; identified improvement areas.
  • Assisted with developing and ongoing control of costing and pricing systems for business goods.

Accountant Cum Manager

Overdrive car accessories
KANNUR, KERALA, INDIA
03.2006 - 09.2007
  • Worked as accountant cum manager (work and study)

Sales Executive

Bajaj Alliance Insurance
KANNUR, KERALA, INDIA
05.2005 - 11.2005
  • Worked as sales executive as part time (work and study)
  • Developed customer loyalty with excellent customer service, leading to repeat business.
  • Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.

Sales Executive

Reliance Communication
KANNUR, KERALA, INDIA
10.2004 - 04.2005
  • Worked as sales executive as part time (work and study)
  • Developed customer loyalty with excellent customer service, leading to repeat business.
  • Generated new leads and opportunities to maximise revenue.

Education

BACHELOR OF COMMERCE - Business Operation, Finance, Accounting, Marketing

CALICUT UNIVERSITY
CALICUT, KERALA, INDIA
06.2008

FIATA - Freight Forwarding

Indian Diploma
TELLICHERRY, KERALA, INDIA
03.2008

Skills

  • Accounting
  • Marketing
  • Managerial Skills
  • Supervising Skills
  • Amadeus software proficiency
  • Travel agency operations
  • Hotel reservation procedures
  • Customer Service
  • Inventory control
  • Documentation control
  • Invoicing and billing
  • Event planning

Custom

Valid Indian and Saudi Light Vehicle Driving Licence

Personal Information

  • Date of birth: 08/19/86
  • Nationality: Indian
  • Marital status: Married
  • Religion: Islam

Languages

English
Advanced
Arabic
Intermediate
Hindi
Advanced
Malayalam
Native

Timeline

Ticketing and reservation officer

RIYA TRAVEL AND TOURS BPC
12.2022 - Current

Team Leader

noon.com
01.2019 - 01.2022

Marketing Head

Halai Trading Establishment
12.2016 - 12.2018

Regional Head

Bustan Al Wataniya
10.2012 - 10.2016

Executive Accountant Cum Internal Auditor

Max Mix Media Advertising
10.2010 - 10.2012

Accountant Cum Office In Charge

Mohammed A Al Amri Trd Est.
03.2009 - 09.2010

Accountant

Saud Mohammed Saeed Al Hamadi Est.
08.2008 - 02.2009

Accountant Cum Manager

Overdrive car accessories
03.2006 - 09.2007

Sales Executive

Bajaj Alliance Insurance
05.2005 - 11.2005

Sales Executive

Reliance Communication
10.2004 - 04.2005

BACHELOR OF COMMERCE - Business Operation, Finance, Accounting, Marketing

CALICUT UNIVERSITY

FIATA - Freight Forwarding

Indian Diploma

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SHANEER MIANDAD