Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Personal Details
Timeline
Generic
Shreya Chatterjee

Shreya Chatterjee

Baranagar,India

Summary

Experienced professional with focus on maintaining high standards of cleanliness and organisation in hospitality settings. Deliver exceptional guest experiences by ensuring immaculate and welcoming environments through thorough cleaning and attention to detail. Skilled in using cleaning equipment and managing time efficiently to meet tight schedules.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work history

Industrial Trainee

The Lalit Grand Palace
Srinagar, India
11.2021 - 05.2022

Housekeeping attendant

The Trident hotels by Oberoi
Chennai, India
09.2022 - 09.2023
  • Maintained pristine room conditions through thorough cleaning and sanitation practices.
  • Collaborated with front desk staff to optimise room allocations.
  • Upheld high cleanliness standards via regular dusting and polishing of furniture.
  • Ensured spotless bathrooms to enhance hygiene standards.
  • Assisted in laundry operations to support efficient housekeeping services.
  • Diligently complied with hotel policies, reinforcing professionalism in workplace.
  • Implemented safety measures while handling hazardous cleaning chemicals.

Housekeeping attendant

ITC Windsor
Bangalore, India
11.2023 - 11.2024
  • Secured guest belongings by adhering to strict lost-and-found procedures.
  • Maintained pristine room conditions by thorough cleaning and sanitation.
  • Improved room appeal through strategic arrangement of furnishings and decoratives.
  • Ensured spotless bathrooms for better hygiene standards.
  • Ensured safety measures whilst handling hazardous cleaning chemicals.
  • Performed deep-cleaning tasks periodically, ensuring long-term upkeep of property.
  • Observed utmost discretion whilst entering or working in occupied rooms, respecting guests' privacy.
  • Delivered superior service by responding promptly to guest requests.

Housekeeping attendant

Onyx by Rotana
Manama, Bahrain
01.2025 - Current
  • Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
  • Demonstrated excellent attention to detail whilst preparing rooms for new arrivals.
  • Prepared trolleys efficiently each morning, ensuring readiness for shift start.
  • Followed stringent standard operating procedures whilst cleaning and servicing rooms; improved quality control measures.
  • Checked mini-bars daily, restocking as required for seamless guest experience.
  • Provided detailed room service for the comfort of guests.
  • Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.

Education

Secondary - General

Saraswati Balika Vidyalaya and Shilpa Sikhsa Sadan
India
01.2017 - 01.2018

Senior Secondary - Humanitites

Baranagar Rameshwar High School
India
01.2019 - 01.2020

Bachelor of Arts - Hospitality Management

International School of Hospitality Management
India
06.2020 - 09.2023

Skills

  • Safety compliance
  • coordinating
  • Decision Making
  • Team Leading

Languages

English
Fluent
Hindi
Fluent
Bengali
Native

Affiliations

  • Cooking and Dancing

Personal Details

Father's Name- Shyamal Chatterjee.

Mother's Name- Sujata Chatterjee.

Passport Number- V2534172.

Timeline

Housekeeping attendant

Onyx by Rotana
01.2025 - Current

Housekeeping attendant

ITC Windsor
11.2023 - 11.2024

Housekeeping attendant

The Trident hotels by Oberoi
09.2022 - 09.2023

Industrial Trainee

The Lalit Grand Palace
11.2021 - 05.2022

Bachelor of Arts - Hospitality Management

International School of Hospitality Management
06.2020 - 09.2023

Senior Secondary - Humanitites

Baranagar Rameshwar High School
01.2019 - 01.2020

Secondary - General

Saraswati Balika Vidyalaya and Shilpa Sikhsa Sadan
01.2017 - 01.2018

Similar Profiles

Create profile
Shreya Chatterjee