SOBERS VARGHESE
Manama
Summary
A challenging career that aids learning creativity and provides exposure to new ideas for stimulating personal and professional growth along with strong commitment to the vision and mission of the organization.
Overview
23
23
years of professional experience
13
13
years of post-secondary education
Work history
Workshop Controller MG Service
Zayani Motors
, Bahrain
08.2023 - Current
- Improved customer satisfaction levels through timely completion of vehicles as per the manufacturer standards.
- Supervised operations for seamless workflow taking into the account target and business objectives.
- Ensured compliance with health and safety regulations, reducing workplace incidents.
- Maintained an organised workshop environment, promoting productivity among staff members.
- Prevented workshop disruptions by monitoring parts availability and follow up parts in order.
- Coordinate with Reception Supervisor to drive in vehicles for which ordered parts are arrived.
Fleet Workshop Supervisor
U - Drive Auto Services
11.2021 - 08.2023
- Director of operations in parts & service, In Charge of directing day to day operation.
- Regular maintenance of Udrive fleet vehicles to keep vehicle serviceable & safe to drive on roads.
- Maintain AMC on new cars with dealers wherever possible to keep the warranty intact.
- Encouraged Preventive Maintenance Service to keep customer's vehicles running at peak performance.
- Monitor suppliers to ensure that they efficiently, effectively provide needed goods or services within Budgetary limits.
Workshop In Charge
Car Xpertz Co W.L.L
03.2020 - 11.2021
- Managing daily work scheduling and coordinating parts for smooth functioning of the workshop.
- Advise & Support Customers for On time Annual Renewal of Vehicle Registration with Directorate Of Traffic Services Bahrain.
- Sound knowledge of vehicle maintenance & repair procedure of various brands of vehicles.
- Supervising and motivating the team of service technician and pro actively reviewing daily work load to seek opportunity that will help drive performance.
Service In Charge
Y. K. Almoayyed & Sons (NISSAN/ FORD/ RENAULT)
04.2010 - 02.2020
- Plays a Key Role in achieving monthly target (sold hours targets, revenue per repair order target...) and to minimize the number of unclosed job cards.
- Conduct weekly meetings with Parts & service team to align them on target performance expectations, plan & execute strategies.
- Implemented online time booking for technicians at Nissan Quick Service Salmabad.
- In charge of all the warranty approvals of the branch by coordinating with respective warranty departments.
- Ensure and monitor optimal capacity of resources in the service centre to deliver quality service and improve customer retention.
- Identify service staff's training requirements and plan the training for service staff , ensure the completion of training at stipulated time.
Workshop Controller cum Team Leader
First Motors W.L.L (HYUNDAI)
12.2007 - 02.2010
- In Charge of all operations in the workshop floor from the control desk
- Receive job cards and allocate them to the members of the group according to their skills and ability
- Request a job card extension from service advisor if additional work is discover during the course of repair, by submitting a detailed report
- Always ensure that repairs are done at the manufacture's standards
- Clarifies any unclear working instructions on the repair order with the concerned Service Advisor
Team Leader
Ebrahim Khalil Kanoo BSC (TOYOTA / LEXUS)
04.2005 - 09.2007
- To verify and monitor vehicle diagnosis conducted by service technicians
- To provide technical training to all newly recruited staff and BTI (Bahrain Technical Institute) students
- To implement & monitor the corrective actions specified in the Technical Service Bulletin
Service Advisor
Kairali Ford, MGF Group
Thiruvananthapuram
09.2002 - 12.2004
- Handling Customers & understand Customer needs & requirements
- Price the job and gain authority to proceed with work
- Preparation of detailed repair Orders, Estimation & Invoices
Education
Bachelor of Technology - Automobile Engineering
Kerala University
06.1998 - 04.2002
TEAM 21 Diagnosis Technician - Engine, Pro Technician & Toyota Technician
Ebrahim Khalil Kanoo Training Centre
01.2005 - 01.2007
Advance Course Automatic TM & ECT - undefined
Bahrain Training Centre
New Model Training for Genesis Coupe & Hyundai I 20 - undefined
Overseas Training Centre
01.2008 - 01.2009
New Model Training for Infinity QX 60, QX 50 & Nissan Altima L33 - undefined
Y.K.A In House Training Centre
01.2013 - 01.2019
Skills
- Microsoft Office
- Kerridge (Autoline) - ERP
- SAP
- Oracle
Languages
English
Fluent
Arabic
Intermediate
Hindi
Fluent
Malayalam
Native
Date of Birth
12-03-1980
Marital & Visa Status
Marital Status : Married
Visa Status : Employment Visa with Family Status
Passport Details
Passport No : V4238043
Date of Issue : 25/07/2023
Date of Expiry : 24/07/2033
Reference
Mohsin Salman - National Motor Company GAC
Phone No : 00973 33335650
Ali Shareef - Service Manager at MG Zayani Motors
Phone No: 00973 39786799
Declaration
I here by declare that all the information given above are true and correct with the best of my knowledge and I bear the responsibility of the above mentioned particulars.
Timeline
Workshop Controller MG Service
Zayani Motors
08.2023 - Current
Fleet Workshop Supervisor
U - Drive Auto Services
11.2021 - 08.2023
Workshop In Charge
Car Xpertz Co W.L.L
03.2020 - 11.2021
New Model Training for Infinity QX 60, QX 50 & Nissan Altima L33 - undefined
Y.K.A In House Training Centre
01.2013 - 01.2019
Service In Charge
Y. K. Almoayyed & Sons (NISSAN/ FORD/ RENAULT)
04.2010 - 02.2020
New Model Training for Genesis Coupe & Hyundai I 20 - undefined
Overseas Training Centre
01.2008 - 01.2009
Workshop Controller cum Team Leader
First Motors W.L.L (HYUNDAI)
12.2007 - 02.2010
Team Leader
Ebrahim Khalil Kanoo BSC (TOYOTA / LEXUS)
04.2005 - 09.2007
TEAM 21 Diagnosis Technician - Engine, Pro Technician & Toyota Technician
Ebrahim Khalil Kanoo Training Centre
01.2005 - 01.2007
Service Advisor
Kairali Ford, MGF Group
09.2002 - 12.2004
Bachelor of Technology - Automobile Engineering
Kerala University
06.1998 - 04.2002
Advance Course Automatic TM & ECT - undefined
Bahrain Training Centre
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