Dedicated Human Resource professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
7
7
Certifications
Work History
Talent Development Manager
Landmark Group
Buhair
09.2017 - Current
Liaised between multiple business divisions to improve communications.
Developed individualized training plans to achieve staff readiness.
Analyzed team performance and identified opportunities for additional training.
Collaborated with Operation teams to review employee performance, obtain feedback and procure available information for new training processes.
Devised university hiring and recruitment policies for Management Trainees & Interns.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 2000+ new employees.
Created and implemented forward-thinking initiatives to improve employee engagement.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Instructed senior leaders on appropriate employee corrective steps.
Recruited top talent to maximize profitability.
Worked as effective team member while contributing to local and Corporate HR projects.
Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Automated office operations while managing client correspondence, record tracking and data communications.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify internal qualified candidates.
Coordinated technical training and personal development classes for staff members.
Training Manager
Landmark Group
Riyadh
01.2012 - 08.2017
Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
Coordinated technical training and personal development classes for staff members.
Managed new employee orientation training process for more than 4000+ employees each year.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Selected and assigned instructors to conduct specific training programs.
Assessed skill gaps for employees and developed training courses to meet identified needs.
Organized and edited training manuals, multimedia visual aids and other educational materials.
Developed surveys to identify training needs based on projected production processes and changes.
Delivered wide variety of courses focused on Product, Process and Behavioral topics to enhance communication, team cohesion and group performance.
Applied adult learning and performance expertise to assess behavioral issues impacting work performance.
Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
Directed training programs and development paths for managers and supervisors.
Created in-depth training manual for all employees.
Led daily, weekly and monthly coaching, counseling and feedback sessions.
Business Development Manager
ING Life Insurance
Vijayawada
06.2009 - 12.2011
Reached out to potential customers via telephone, email and in-person inquiries.
Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Generated new business with marketing initiatives and strategic plans.
Developed and promoted 200 successful company sales and account management personnel into leadership positions to drive company growth.
Performed research to uncover potential target areas, markets and industries.
Worked with existing customers to increase purchases of products and services.
Devised effective marketing, sales and other promotional initiatives.
Business Development Executive
First Gulf Bank, First Abu Dhabi Bank
Dubai
01.2007 - 01.2008
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
Planned marketing initiatives and leveraged referral networks to promote business development.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Communicated directly with customers and partners to build strong business networks and relationships.
Completed and submitted monthly and yearly reports to support executive decision making.
Established and maintained highly effective relationships with clients and industry partners to drive growth.
IT Trainer
Reliance Petro Chemicals Ltd
Hyderabad
01.2005 - 01.2006
Oversaw technical documentation, instruction and evaluation to meet IT education initiatives.
Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
Blended traditional learning approaches with existing and new technologies and used variety of learning tools to create and deliver learning programs that produced results.
Collaborated with technical manager to identify key areas necessitating training based on software and equipment design.
Cultivated customized curriculum and course content to address organizational technology training mandates.
Developed and implemented updating training programs for 1000+ employees.
Education
Advanced Human Resource Development - Human Resource Management
XLRI Jamshedpur
India
06.2022
MBA - Human Resource Management
Osmania University
India
2005
Bachelor of Science - Computer Applications
Kakatiya University
India
2003
Skills
Organizational Development
Succession planning
Recruitment
Compensation structuring
Analytical and Critical Thinking
Teamwork and Collaboration
Flexible and Adaptable
Problem-Solving
Excellent Communication
Multitasking Abilities
Workforce improvements
Accomplishments
Documented and resolved Shrinkage issue which led to 50% reduction in Stock loss.
Supervised team of 8 Trainers.
Achieved 95% Customer Service Rating by completing CX Training with accuracy and efficiency.
Collaborated with team of Leadership in the development of Territory Succession Plan.
Achieved Brandon Award by introducing Talent Development Program for Growing Internal Talent.
Certification
SHRM-CP - SHRM Certified Professional
Certified NLP Practitioner, American Board of NLP - 2017
Certified Microsoft Power Bi Analyst- 2021
Certified Gamification Practitioner, Mandevko, UK - 2017
Certified Leadership Trainer, ILM- UK - 2013
Certified in Coaching Skills, Scot Bradbury Ltd. - USA - 2014
Certified in Feedback & Fixing Performance Problems, Scot Bradbury Ltd. - USA - 2014
Languages
English
Native language
Hindi
Proficient
C2
Arabic
Upper intermediate
B2
Personal Details
Date of Birth: 24/06/1982
Marital Status: Married
Visa Status: Employment Visa
Nationality: Indian
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Talent Development Manager
Landmark Group
09.2017 - Current
Training Manager
Landmark Group
01.2012 - 08.2017
Business Development Manager
ING Life Insurance
06.2009 - 12.2011
Business Development Executive
First Gulf Bank, First Abu Dhabi Bank
01.2007 - 01.2008
IT Trainer
Reliance Petro Chemicals Ltd
01.2005 - 01.2006
Advanced Human Resource Development - Human Resource Management
XLRI Jamshedpur
MBA - Human Resource Management
Osmania University
Bachelor of Science - Computer Applications
Kakatiya University
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