Summary
Overview
Work History
Education
Skills
Professional Studies
Activities
Languages
References
Hobbies and Interests
Timeline
Generic
Taiba Quraish

Taiba Quraish

Summary

Dedicated Production Officer experienced in facilitating clients' products and improving service quality for all customers with strong attention to detail and juggling multiple tasks. My experience of maintaining and managing clients has prepared me to take on this challenging new role with room for growth and advancement. I'm committed to handling claims expeditiously and a driven performer equipped to handle multiple administrative tasks effectively with highly investigative skills when processing claims.

Overview

8
8
years of professional experience

Work History

Production Officer

MedNet (Munich Re health insurance)
2018 - 2024
  • Issuing new policies, Renewals & endorsements
  • Mainly product design should be completed within an agreed timeline by the production department per product type (complex / simple) and we had got a high client's satisfaction by delivering the required in specified period
  • Translate benefits & coverage criteria into system language & logic according to the demand of PIC
  • Troubleshooting existing products to be updated & corrected as per PIC requests
  • Investigate coverage issues/incidents which are raised by PIC as we are communicating with them in a proper way with mutual suggestions for more enhancement
  • Testing new system/product feature releases & related documentation in line with business & regulatory requirements and thus reflected our accuracy of the workflow
  • Conducting periodical meetings
  • Co-operating with other departments regarding any requests.

Claims Assistant

Trust Reinsurance & Insurance Company
08.2016 - 01.2017
  • Processing claims for different types of insurance (Motor, Marine, Properties)
  • Dealing with brokers for payments requests
  • Conducting periodical meetings
  • Co-operating with credit control department for settlement purposes.

Administrative Assistant

Quraish Tower Construction
05.2013 - 06.2016
  • Scheduling meetings & appointments
  • Ordering stock of office supplies
  • Issuing financial statements.

Financial Advisor (Customer Service)

Ahli United Bank (Legal & General)
05.2012 - 04.2013
  • Dealing with walking-in customers for saving scheme products
  • Issuing life insurance policies
  • Conducting periodical meetings.

Motor Underwriting Support

Royal & sun Alliance Insurance Company
05.2009 - 04.2011
  • Dealing with agencies, brokers & direct customers
  • Issuing motor policies & endorsements
  • Co-operating with claims departments for related requests.

Trainee

National Bank of Bahrain (Commercial Banking Department)
  • Preparing financial statements for traders & corporates
  • Issuing overdrafts, deposit, letter of guarantee & letter of credit.

Education

B.Sc. in Banking and Finance -

University of Bahrain
2009

Associate Diploma in Banking and Finance -

University of Bahrain
2006

Secondary certificate - Commercial Section -

Omaima Bint Al-Nouman Secondary Girls School
2004

Skills

  • Good commands of Spoken & written Arabic & English languages
  • MS Word, MS PowerPoint, MS Excel, MS Money, Internet Applications
  • Team working, Analytical Thinker, Presentation & Communication skills, Conscientious, Swift Grasper, Ability to work under pressure
  • Insurance claims processing
  • Account management
  • Thorough claims reviews
  • Health insurance industry knowledge
  • Data security procedures
  • Payment posting
  • Medical Coding
  • Insurance Verification
  • Medical Billing
  • Medicare Regulations
  • Medicaid Guidelines
  • Medical record review
  • Medical terms and procedure knowledge

Professional Studies

  • Medical Insurance, BIBF, Nov 2022
  • Award in Financial Planning CII, BIBF, Jan 2012

Activities

  • University of Bahrain – (Business symposium "Islamic Banks, Rules & Features"), 12/21/2008, 12/23/2008
  • University of Bahrain – (The International Conference on Business Globalization in the 21st Century "Challenges & Opportunities"), 04/21/2008, 04/22/2008
  • University of Bahrain – (Workshop in Investment Timing & Market Psychology by Ron William), 11/19/2006, 11/19/2006
  • University of Bahrain – (Leadership Qualities Workshop), 11/24/2005, 11/24/2005

Languages

Arabic
Native language
English
Advanced
C1

References

Available upon request.

Hobbies and Interests

Reading, corresponding, Shopping& traveling, surfing the internet.

Timeline

Claims Assistant

Trust Reinsurance & Insurance Company
08.2016 - 01.2017

Administrative Assistant

Quraish Tower Construction
05.2013 - 06.2016

Financial Advisor (Customer Service)

Ahli United Bank (Legal & General)
05.2012 - 04.2013

Motor Underwriting Support

Royal & sun Alliance Insurance Company
05.2009 - 04.2011

Production Officer

MedNet (Munich Re health insurance)
2018 - 2024

Trainee

National Bank of Bahrain (Commercial Banking Department)

B.Sc. in Banking and Finance -

University of Bahrain

Associate Diploma in Banking and Finance -

University of Bahrain

Secondary certificate - Commercial Section -

Omaima Bint Al-Nouman Secondary Girls School

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Taiba Quraish