CHIMAOBI OGU
Al Hidd
Summary
With over seven years of experience in the healthcare industry, I have shifted my skills to the hospitality sector, bringing the same dedication to service, attention to detail, and ability to create a warm, welcoming environment for every guest. Skilled in providing personalized care, handling special requests, and maintaining quality standards of cleanliness and presentation. Trained in food safety and hygiene, and committed to delivering excellent customer service in a swift and high standard manner.
Overview
11
11
years of professional experience
Work History
WAITER
JOLLOF HOUSE
Al Hidd, Muharraq
02.2025 - Current
- Provided exceptional customer service
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Regularly checked with customers to ensure that they were enjoying their meals.
- Handled guest inquiries and resolved issues to ensure satisfaction during service.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Prepared and served shish for guests, ensuring proper setup, flavor, and customer handling.
CAREGIVER
IMMACULATE CLINIC & MATERNITY
Owerri West LGA
01.2019 - 01.2022
- Taking care of patients and administering medication
- Communicating with doctors and monitoring medications
CAREGIVER
FINESEED HOSPITAL
Orogwe
01.2017 - 01.2019
- Taking care of patients
- Managing medications
- Transportation
- Mobility assistance
- Companionship and emotional support
CAREGIVER
MARK OF GLORY HOSPITAL
Umuoba Irete
01.2015 - 01.2016
- Taking care of patients and administering medication
- Bathing and grooming
- Laundry and helping with dressing
- Food shopping and prep
- Light housekeeping
- Managing medications
- Transportation
- Mobility assistance
- Companionship and emotional support
- Communicating with doctors and monitoring medications
Education
CERTIFICATE - FOOD SAFETY AND HYGIENE
FILISIAN INSTITUTE
MANAMA07-2025
DIPLOMA CERTIFICATE IN HEALTH CARE ASSISTANT/CAREGIVER -
ST MARY MOTHER OF MERCY HOSPITAL
PORT HARCOUT04-2021
WEST AFRICAN SECONDARY SCHOOL CERTIFICATE -
BENVIATO SECONDARY SCHOOL
PORT HARCOURT, RIVERS STATE01.2006
FIRST SCHOOL LEAVING CERTIFICATE -
COMMUNITY PRIMARY SCHOOL
PORT HARCOURT, RIVERS STATE01.1999
Skills
- Leadership skills, having managed a team of ten people
- Trained in food safety and hygiene practices
- Excellent customer service
- Strong communication skills
- Organized and detail oriented
- Able to work under pressure
- Familiar with Microsoft Office tools
- Accustomed to handle special request by guests
Languages
Igbo
First Language
English
Proficient (C2)
C2
Timeline
WAITER
JOLLOF HOUSE
02.2025 - Current
CAREGIVER
IMMACULATE CLINIC & MATERNITY
01.2019 - 01.2022
CAREGIVER
FINESEED HOSPITAL
01.2017 - 01.2019
CAREGIVER
MARK OF GLORY HOSPITAL
01.2015 - 01.2016
CERTIFICATE - FOOD SAFETY AND HYGIENE
FILISIAN INSTITUTE
DIPLOMA CERTIFICATE IN HEALTH CARE ASSISTANT/CAREGIVER -
ST MARY MOTHER OF MERCY HOSPITAL
WEST AFRICAN SECONDARY SCHOOL CERTIFICATE -
BENVIATO SECONDARY SCHOOL
FIRST SCHOOL LEAVING CERTIFICATE -
COMMUNITY PRIMARY SCHOOL
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