Summary
Overview
Work History
Education
Accomplishments
Additional Information
Skills
Affiliations
Work Availability
Quote
Timeline
CustomerServiceRepresentative

Umar Farooq

IT Systems Administrator
Al Hidd 109,Kingdom Of Bahrain

Summary

Driven Systems Administrator with over 2.5 years of experience in software implementation and systems maintenance. Proven history of managing complex infrastructures and IT center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Overview

3
3
Languages
14
14
years of post-secondary education
14
14
years of professional experience

Work History

IT Systems Administrator

Transworld Information Technology W.L.L.
Al Sanabis, Kingdom of Bahrain
07.2018 - Current

Immaculate track record of repairing and maintaining the IT Infrastructure of Electricity & Water Authority with 99.99% cases solved.

Sales Manager

Elmia School Supplies
Al Sanabis, Kingdom of Bahrain
02.2018 - 07.2018

Managed Local and Regional Sales of Educational Resources for the company and contributed towards 10% growth in Revenues and an overall 4% increase in Net Profits of the organization compared to their last year's figures.

Key Account Manager

Manama Packaging Industry W.L.L.
Al Hidd 116, Kingdom of Bahrain
01.2016 - 02.2018

Independently managed the sales of Flexible Packaging Products to key customers in Bahrain, Saudi Arabia, UAE, Oman, Kuwait, Pakistan, Egypt, Tunisia, Angola, and Lebanon.

Marketing Associate

Manama Packaging Industry W.L.L.
Al Hidd 109, Kingdom of Bahrain
02.2013 - 12.2015

Assisted the Regional Marketing & Sales Manager in the execution of orders from start to completion, for customers in more than 33 countries.

Accountant

Manama Packaging Industry W.L.L.
Al Hidd 109, Kingdom of Bahrain
11.2009 - 02.2013

Managed the company's Payables, Receivables, Invoicing and other accountancy functions, including the preparation of draft monthly Financial Statements and Internal Audit.

Sales Executive

Mobitel Communications W.L.L.
Al Manama 321, Kingdom of Bahrain
02.2009 - 11.2009

Carried out Sales and Marketing activities of the company, for selling IT related solutions including other products, i.e. Zain sim cards and Ume Calling Cards.

Customer Service Representative

Mena Business Services
Al Manama 321, Kingdom of Bahrain
04.2008 - 05.2009

Called Zain Bahrain customers for registering their sim cards, while also upselling the company's Internet and Mobile solutions over the phone.

Desktop Support Technician

Chicago Internet
Arad 243, Kingdom of Bahrain
06.2007 - 02.2008

Worked as a part-time Desktop Systems Support Associate for maintaining the cafe's computers and VOIP Phones.

Education

Professional Certificate - Accountancy & Audit

Association Of Chartered Certified Accountants
Ernst & Young Training Centre, Bahrain
01.2010 - Current

Intermediate And Technician Level Certification - Accountancy & Bookkeeping

AAT
Ernst & Young Training Centre, Bahrain
08.2008 - 12.2009

High School Diploma -

Pakistan Urdu School
Isa Town, Bahrain
06.2006 - 06.2008

Accomplishments

OS Proficiency: Win XP, Win Vista, Win 7, Win 10, Server 2008, Apple OSX (all versions), Ubuntu & Android

ERP Proficiency: Sage Pastel Partner, Microsoft Accounting, Sage Simply Accounting, Wave Online Accounting, MPI’s Resource Management Suite (Bespoke EMS)

Office Tools: Microsoft Office 2003, 2007, 2010,2013 & 2016 (Word, Excel, Power Point, OneNote), Kingsoft Office Suite, Sun Microsystems Open Office, Libre Office Suite

Networking: Office Network Administration, Domain Registration & Administration, Webmail Setup & Authorization, Mesh Wifi Setup Configuration, Remote Desktop Configuration

Installations: Any kind of Installation Including deployment of Windows, Ms. Office & Others.

Web Designing: Designed and published the official website of Manama Packaging Industry W.L.L. (www.mpiwll.com) and Fresh Kitchen (www.frashkitchen.me) using WYSIWYG Engine by Wix. Also managing the company’s official Facebook Page. Also proficient in creating and publishing websites on Shopify.

Graphics Designing: Moderate working knowledge of Adobe Photoshop & Adobe Illustrator, Paint.Net and Gimp Hardware Proficiency: Hardware Installation & Replacement of parts etc. for PC and Mac

Additional Information

  • Solely responsible for Customer Service Management
  • Internal Auditor for MPI’s compliance to certifications (ISO 22000, ISO 9001, HACCP & BRC)
  • SGS Certificate - Understanding the requirements of BRC/IOP Global Standards for Packaging & Packaging Materials Issue 4 & Internal Auditing Techniques
  • HSBC Certificate - Understanding the requirements of International Trade documentation and Use of Letter of Credit
  • Ability to Work on the online systems with Customer/Suppliers for Online Bidding (Hands-on experience with Henkel, Mars Chocolate, Nestle, Kraft (Mondelez), Tiger Brands, Americana, Ulker, IBC-Digestive Biscuits etc.)
  • Vast Experience in HR Management using LMRA’s online system, Digital Attendance recording systems and ERP for maintaining employee records
  • Extended knowledge of operating systems and troubleshooting
  • Excellent language skills for Report Writing and Letters to Ministries including letters to HM King Hamad bin Isa Al Khalifa and HRH Sheikh Salman bin Hamad Al Khalifa, on behalf of the company.
  • Commendable skills for drafting business proposals, business plans and content writing
  • Ability to devise a marketing plan and creative ad campaign for businesses

Skills

Network security systems

undefined

Affiliations

Father’s Name: Mohammed Anwar Chaudhry Rashid Ahmed

Date of Birth: 24th April, 1990

Marital Status: Married (Bahraini Spouse)

Nationality: Pakistani (Residency in Bahrain since birth)

Visa Status: Valid Employment Visa

Driving License: Valid Bahraini Driving License (Plus own a car)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

IT Systems Administrator

Transworld Information Technology W.L.L.
07.2018 - Current

Sales Manager

Elmia School Supplies
02.2018 - 07.2018

Key Account Manager

Manama Packaging Industry W.L.L.
01.2016 - 02.2018

Marketing Associate

Manama Packaging Industry W.L.L.
02.2013 - 12.2015

Professional Certificate - Accountancy & Audit

Association Of Chartered Certified Accountants
01.2010 - Current

Accountant

Manama Packaging Industry W.L.L.
11.2009 - 02.2013

Sales Executive

Mobitel Communications W.L.L.
02.2009 - 11.2009

Intermediate And Technician Level Certification - Accountancy & Bookkeeping

AAT
08.2008 - 12.2009

Customer Service Representative

Mena Business Services
04.2008 - 05.2009

Desktop Support Technician

Chicago Internet
06.2007 - 02.2008

High School Diploma -

Pakistan Urdu School
06.2006 - 06.2008
Umar FarooqIT Systems Administrator