Via Crisino
Palmera Building, Adliya, ,Bahrain
Summary
Dynamic professional specializing in POS systems and hospitality standards, skilled in managing customer relations and enforcing front desk security protocols. Proficient in MS Office and strategic planning, enhancing business operations through effective multitasking and prioritization. Committed to maintaining composure under pressure while delivering excellence in office administration.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Receptionist
ASK Real Estate
, Bahrain
2025.02 - Current
- Assisted with administrative tasks, improving overall functionality of the office.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
Retail cashier
Lulu Hypermarket
, Bahrain
2023.10 - 2025.01
- Responsibilities include operating POS systems, processing payments, issuing receipts, and balancing cash drawers.
- Offered product recommendations based on customer preferences, enhancing sales opportunities.
- Educated customers on promotions, offers and special events to enhance product sales.
Marketing associate
SM Supermalls
, Philippines
2019.03 - 2023.08
- Enhanced brand visibility by implementing innovative marketing strategies.
- Collaborated with sales team, achieving increased revenue generation.
- Handled client relations, resulted in high client satisfaction levels.
Sales and customer service representative
Smart Communications
, Philippines
2017.09 - 2019.02
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
- Monitored and reported on sales performance, identifying areas for improvement and growth.
Education
Tertiary - Information Technology
ACLC - Ama Computer Learning Center
Philippines 2015.06 - 2017.03
Secondary - High School General Education
St. Matthew Academy of Cavite
Philippines 2010.06 - 2014.03
Skills
- POS System
- Hospitality standards
- Customer and client relations
- Front desk security protocols
- Calm under pressure
- Strategic planning
- MS office proficiency
- Business operations understanding
- Multitasking and prioritization
- Office admin
Languages
English
Advanced
Arabic
Beginner
References
References available upon request.
Additional Personal Information
- Birthday: May 21, 1998
- Religion: Roman Catholic
- Nationality: Filipino
- Height: 5'0"
- Age: 27 years old
- Status: Single
Timeline
Receptionist
ASK Real Estate
2025.02 - Current
Retail cashier
Lulu Hypermarket
2023.10 - 2025.01
Marketing associate
SM Supermalls
2019.03 - 2023.08
Sales and customer service representative
Smart Communications
2017.09 - 2019.02
Tertiary - Information Technology
ACLC - Ama Computer Learning Center
2015.06 - 2017.03
Secondary - High School General Education
St. Matthew Academy of Cavite
2010.06 - 2014.03