Vidya Vijaykumar

• Manage end-to-end payroll processing, including employee data management, payroll closing, salary disbursements, and final settlement calculations across multiple clients from industries such as property development, IT consulting, and aluminum manufacturing.
• Calculate and provision End of Service Benefits (EOSB) in compliance with Bahrain labor laws and client-specific policies.
• Prepare and reconcile payroll reports for internal use and financial audits; ensure timely submission and accuracy.
• Handle SIO processes, including monthly payments, employee registration/termination, and resolving invoice discrepancies.
• Conduct payroll bank reconciliations, and ensure seamless fund transfers in coordination with finance and banking partners.
• Utilize multiple HR and payroll systems, including SAGE 50, PACT, Oracle HRMS, and SAP SuccessFactors, for compensation—salary and bonus planning, data processing, and reporting.
• Liaise with LMRA, and support Tamkeen-related activities, such as eligibility tracking and subsidy coordination.
• Tamkeen supports program management and related activities for our various clients.
• Assist in preparing, reviewing, and redesigning payroll and compensation policies and procedures to enhance compliance and operational efficiency.
• Maintain employee records, and ensure data integrity across all HRIS platforms.

• Demonstrated expertise in gathering, analyzing, and interpreting data to develop insights for use in decision-making.
• Collaborated with healthcare providers to identify, analyze, and implement operational improvements.
• Created reports and presentations for both internal and external stakeholders.
• Assisted in preparing grant proposals, budgeting, and forecasting financials.

• Successfully managed payroll processes for organization with over 1,500 employees across KSA region.
• Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
• Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Collaborated with finance department to determine accurate payment of taxes and deductions.
• Assisted in implementation of new payroll systems and procedures.

• Assessed business systems and processes, identifying areas for improvement to support future growth thus improving efficiency by 15%.
• Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions by managing over 50 application support enquiries per day.
• Formally represented organization in NPHIES project discussions and implementation
• Prepare monthly Doctor Revenue Report, Pharmacy Consumption reports and many other reports for higher managements to ensure smooth and effective operations and processes
• Prepared project plans for various projects.

• Consistently improved Claims Rejections for 2 Business Units by 20% by analyzing Claims submitted to Insurance Companies.
• Responsible for creating monthly reports on Total Claims, IP and OP Revenue reports, Doctor Revenue reports, Collectibles report for Upper Management
• Analyzing revenue generating services to help taking strategic decisions.
• Responsible for preparing Business Plans for new services, launch . One example is prepared Business Plan for HOME CARE Services
• Worked in NPHIES project , KSA Vision 2030 Initiative

I began my career as a SAP ABAP developer and progressed through the ranks to become an Assistant Manager, with positions and responsibilities ranging from ABAP technical resource through ABAP application development, code reviewer, design approver, solution architect, assistant project manager, and team leader.

• Worked towards achieving 95% or more SLA while handling support tickets.
• Developed and implemented process improvement initiatives to increase functionality and workflow.
• Collaborated with cross-functional teams to develop project schedules and plans.
• Provided leadership and direction to team, ensuring support activities to drive productivity and efficiency.
• Defined project scope, guidelines, milestones and task allocation to establish and maintain clear communication with stakeholders.
• Drafted action plans and led meetings with department executives to review project status and proposed changes.
• Managed, guided and co-coordinated with extended business partners.
• Enhanced customer satisfaction ratings by resolving issues efficiently.
• Fostered positive employee relationships through effective communication, training, and career development coaching.
• Effectively interpreted technical data and information to provide robust solutions with focus on providing applications with enhanced user experience.
• Increased user experience scores by practicing innovative forward-thinking to ensure Break-Fix is minimized.