VIJAY BABANRAO TIRKE
Manama,13
Summary
As an Team Leader with 10 Years of Retail sales experience, my goal is to apply my expertise in enhancing organizational efficiency and customer satisfaction. I am seeking a challenging role that allows me to utilize my leadership skills, problem-solving abilities, and Good communication skills to effectively manage teams and drive success in a dynamic and fast-paced environment.
Overview
11
11
years of professional experience
Work History
Team Leader
Sharaf DG W.L.L
Manama
10.2023 - Current
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Assistant Department Manager
Urban Ladder by Reliance Retail Ltd
Nashik
10.2022 - 10.2023
- And CRM Paytm POS
- Time Management
- Relationship Building
- Service-Oriented
- Urban ladder is Furniture & Home Decor company
- Engaged and motivated team of Six + sales representatives to achieve individual and store goals
- Developed and implemented strategic merchandising plans to boost revenues and reduce expenditures while maintaining payroll within budget
- Established culture of friendly competition, maintaining top morale and motivating individuals to surpass goals
- Monitored and implemented corporate programs, leading store to rank among top performers in sales territory-wide
- Analyzed business trends to determine shortfalls and develop performance improvement plans.
STORE SALES EXECUTIVE
HELLA INFRA MARKET PVT LTD
10.2021 - 10.2022
- Increased Queerly sales by 124% by implementing rewards program for top-performing sales associate
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs
- Organized and updated schedules to optimize coverage for expected customer demands
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate
- Connected with customers to provide assistance and collect feedback to optimize operations
- Increased store sales by cross-selling complementary items.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Advises customers by providing information on products as well as focus
- On Daily Sales Target, also weekly store Audit as per planogram for my
- Checking on daily basis that products are aligned as per planogram
- Also show the product to customer as their Requirement such as Tiles, CP fitting, Lighting and Construction materials
- Handling & resolving customers' issues pertaining to the department
- Maintaining proper hygiene, look & feel of the department
- Ensuring product presentation to the customers as per
- USP & IV guidelines
- Handling of Paytm POS and Sales order, Product delivery is also maintained.
STORE EXCELLENT CONSULTANT
SAMSUNG INDIA ELECTRONICS PRIVATE LIMITED
05.2016 - 10.2021
- Handling Samsung Experience Store( MOBILE ) as well as focus On Sale Daily Target
- Fill Daily Sale in Samsung Logbook and also weekly store Audit as per polo gram
- Maintaining all mobile should be Live .and retail mode should be Run in all demo
- Handling Smart Tool software upgradation and Shopper 9 software for Billing
- Ensuring product presentation to the customers as per USP & feature's
- Monitored stock levels to ensure adequate supply for production needs.
- Maintained inventory records and updated them regularly in the company's database.
- Analyzed customer data to identify target segments and develop tailored offers.
- Monitored competitor activities to ensure competitive positioning in the marketplace.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Tracked sales performance metrics to identify trends in the market place.
ASSOCIATE OPERATIONS
Reliance Digital Ltd
06.2013 - 04.2016
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management
- Ensuring product presentation to the customers as per USP & feature's
- Remembering daily, weekly, quarterly & yearly targets & ensuring the progress towards YTD on daily basis
- Maintaining daily stock count and be aware about latest mobile and latest mobile brands and mobile features and know about all new product and also heading materials in SAP Handling & resolving customers' issues pertaining to the department
- Maintaining proper hygiene & look & feel of the department
- Maintaining all mobile should be Live
- Ensuring product presentation to the customers as per USP & feature's
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes
- Built relationships with customers to encourage repeat business.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Bachelor of Arts - Consumer Services Sales And Marketing
Yashwantrao Chavan Maharashtra Open University
07.2019
H.S.C Passed -
Maharashtra Board
S.S.C. Passed -
Maharashtra Board
Skills
- SUMMARY
- SKILLS
- Computer proficiency
- Windows XP, Vista, Windows 7
- Windows 8 (Microsoft office (Word
- Excel, PowerPoint)
- SAP Basis Consultant
Additional Information
- ACTIVITIES AND HONORS , i was a member of IT Division Managing South Region & West Region for Activate Employee Happay card & Citrix Workshop
Languages
English
First Language
Hindi
Upper Intermediate
B2
Marathi
Advanced
C1
Timeline
Team Leader
Sharaf DG W.L.L
10.2023 - Current
Assistant Department Manager
Urban Ladder by Reliance Retail Ltd
10.2022 - 10.2023
STORE SALES EXECUTIVE
HELLA INFRA MARKET PVT LTD
10.2021 - 10.2022
STORE EXCELLENT CONSULTANT
SAMSUNG INDIA ELECTRONICS PRIVATE LIMITED
05.2016 - 10.2021
ASSOCIATE OPERATIONS
Reliance Digital Ltd
06.2013 - 04.2016
Bachelor of Arts - Consumer Services Sales And Marketing
Yashwantrao Chavan Maharashtra Open University
H.S.C Passed -
Maharashtra Board
S.S.C. Passed -
Maharashtra Board
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