VIKRAM CHAUHAN
Al Marassi
Summary
Dynamic individual with hands-on experience in Food and beverage and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals
Overview
13
13
years of professional experience
Work History
Food and Beverage Supervisor
Vida Beach Resort
07.2024 - Current
- Delivered in-depth training to colleagues in food and beverage preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Planned and executed promotions and special events in close collaboration with management.
Food and Beverage Supervisor
Double Tree by Hilton
02.2022 - 06.2024
- Oversee the day to day operation of the restaurant and bar, creating handcrafted beverage menu for new food & beverage outlet, attending to guest's preferences and disputes, if any
- Scheduling employees for work and maintaining personnel records
- Training and evaluating work performance of the personnel.
Bartender/Lead Mixologist
Double Tree by Hilton
03.2020 - 02.2022
- Managing restaurant and In - Room dining's bar related operation, updating the beverage menu on quarterly basis along with scheduling bar related trainings for fellow employees
- For instance, spirits and wines training and beverage menu related coaching.
Senior Food and Beverage Captain
Madhuban Hotels & Resorts
07.2019 - 02.2020
- Being responsible for bar operations of the restaurant, cashiering, day to day preparing beverage requisitions for bar and restaurant's operation along with weekly and monthly inventories.
- Worked well in a team setting, providing support and guidance.
Food and Beverage Captain
X Beach club
12.2017 - 08.2018
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Bartender
Hilton Hotels and Resorts
06.2013 - 05.2017
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Guest Service Associate
Courtyard by Marriott
12.2011 - 05.2013
- Worked as housekeeping and laundry attendant, maintaining the cash float of the department, assisting in delivering the products and service to the guest rooms
- Collaborated with cross-functional teams to ensure seamless guest experiences throughout their stay.
Education
BACHELOR OF SCIENCE IN HOSPITALITY AND HOTEL ADMINISTRATION -
Institute of hotel management, catering technology and applied nutrition
01.2010
Skills
- Menu engineering
- Inventory management
- Customer service
- Team leadership
- Conflict resolution
- Staff training
- Procurement
- Ordering Supplies
- Catering Coordination
- Waste Reduction
Timeline
Food and Beverage Supervisor
Vida Beach Resort
07.2024 - Current
Food and Beverage Supervisor
Double Tree by Hilton
02.2022 - 06.2024
Bartender/Lead Mixologist
Double Tree by Hilton
03.2020 - 02.2022
Senior Food and Beverage Captain
Madhuban Hotels & Resorts
07.2019 - 02.2020
Food and Beverage Captain
X Beach club
12.2017 - 08.2018
Bartender
Hilton Hotels and Resorts
06.2013 - 05.2017
Guest Service Associate
Courtyard by Marriott
12.2011 - 05.2013
BACHELOR OF SCIENCE IN HOSPITALITY AND HOTEL ADMINISTRATION -
Institute of hotel management, catering technology and applied nutrition
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