Vishal Jayaram
Juffair
Summary
Motivated & eager to improve and streamline service procedures to maximize team efficiency and customer satisfaction. Specialized in quality, speed and performance improvements. Honest with 5 years of practical experience and dedicated work ethic.
Overview
5
5
years of professional experience
Work History
Supervisor/ Department in Charge
AL RASHID GROUP (A DIVISION OF LANDMARK GROUP OF COMPANIES)
03.2023 - 03.2024
- Supporting store Manager in terms of store operations especially budget planning & achievement, People Management, Store SOP & compliances, Inventory Management, Visual merchandise & store audit.
- Equipped staff with knowledge and skills to reach company targets, coaching and mentoring new joiners and under performing employees in best operational practices.
- Investigated and resolved customer complaints within target timescales to increase retention and loyalty.
Business Executive
FIXME FASHION W.L.L
03.2019 - 02.2023
- Business season wise purchase planning
- Travels to India, Bangladesh and Dubai to purchase new stocks
- To search and find potential Retailers with higher sales prospect to increase the company bulk order sales
- Boosted profit opportunities, analyzing cost, contract performance and risk for corrective action.
- Built and maintained loyal, long-term customer relationships through effective account management and rapport building.
- Collaborated with support personnel to solve diverse issues impacting different areas of operations.
- Grew business by creatively driving sales and maintaining cost controls.
Education
MBA (IB) - International Business & Foreign Trade
Suresh Gyan Vihar University
Jaipur, India2023
BBA - GENERAL/Oil & Gas Marketing
NEFTU, Arunachal Pradesh
Aalo2021
XII - Commerce & Mathematics
Indian School, Bahrain
Isa Town2016
Skills
- Efficient communication
- Speaks English, Hindi & Malayalam
- People skills & Dispute Management
- Performance Management
- Subject Matter Expertise (SME)
- Financial Management
- Customer Service & Rapport
- Team Supervision
- Business Administration
- Inventory Oversight
- Data Collection and Analysis
- Refund and Exchange Processing
- Excel Expertise
- All Round Analysis/Understanding
HOBBIES
Self Physical Training, Swimming & other Water Sports, Movies, Music, Books
Languages
Malayalam, Hindi, Tamil
Native language
Arabic
Intermediate
B1
German
Beginner
A1
Timeline
Supervisor/ Department in Charge
AL RASHID GROUP (A DIVISION OF LANDMARK GROUP OF COMPANIES)
03.2023 - 03.2024
Business Executive
FIXME FASHION W.L.L
03.2019 - 02.2023
MBA (IB) - International Business & Foreign Trade
Suresh Gyan Vihar University
BBA - GENERAL/Oil & Gas Marketing
NEFTU, Arunachal Pradesh
XII - Commerce & Mathematics
Indian School, Bahrain
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