Summary
Work History
Education
Skills
Timeline
Waitress
Winnie  Kirori

Winnie Kirori

Muharraq

Summary

Dynamic and dedicated waitress with a proven track record at Fuddruckers, excelling in customer service and multitasking. Recognized for enhancing guest satisfaction through attentive service and effective order management. Skilled in maintaining cleanliness and adapting quickly to menu changes, ensuring a welcoming dining experience even during peak hours.

Work History

Waitress

Fuddruckers
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Education

Certificate In Hospitality - Hotel, Resort And Restaurant Management

Kenya National Polytechnic
Mombasa

Skills

  • I'mCustomer service
  • Strong multitasking
  • Time management
  • Inventory management
  • Safe food handling
  • Dining area maintenance
  • Active listening
  • Hospitality service expertise
  • Order taking
  • Greeting guests
  • Point of sale operation
  • Cleanliness
  • Order management

Timeline

Waitress

Fuddruckers

Certificate In Hospitality - Hotel, Resort And Restaurant Management

Kenya National Polytechnic
Winnie Kirori