Yanal Anz
Manama
Summary
Customer-focused General Manager with 13 years of experience driving revenue growth and margin expansion. Demonstrates strong operational expertise and multi-product knowledge, with a proven ability to lead sales teams, manage sales pipelines, and achieve target-driven results. Highly adaptive and deadline-oriented, consistently executing and completing projects in high-pressure environments. A meticulous leader and strategic planner with extensive managerial acumen, providing clear vision and effective motivation
Overview
13
13
years of professional experience
Work History
General Manager
Aramex Bahrain
09.2022 - Current
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Manage the full services of Aramex in the Kingdom of Bahrain.
- Full responsibility for the P & L of the company.
- Manage Domestic, Express, Freight,intermodal, multimodal and container logistics activities.
- Lead a commercial team, providing comprehensive training and mentorship to empower them effectively
- Proactively monitor key performance metrics of the sales team, employing proven problem-solving techniques to identify and address challenges, driving continuous improvement and optimizing sales performance.
- Pipeline and sales driven approach for growth and target achievement
- Achieved revenue increase YOY by expanding the portfolio of solutions and maximizing asset utilization.
- Collaborated closely with operations and quality assurance teams to establish standardized operating procedures (SOPs) and key performance indicators (KPIs) for various clients, tailoring solutions to meet their specific operational and service level requirements.
- Spearhead sales growth and ensure exceptional customer service, fostering new business opportunities.
- Represent the company at industry events and cultivate strong relationships with overseas agents, ensuring seamless operations and generating leads for future growth.
- Engage with prospective and existing clients, cross-selling and upselling services to expand business horizons.
- Oversees all shipping agency activities for the shipping lines represented, ensuring seamless operations and customer satisfaction.
- Spearhead the establishment container terminals
- Manage contract logistics activities at the warehouses.
- Cultivate open communication channels with international principals and local suppliers, fostering effective rate negotiation and smooth coordination of activities.
- Effectively manage freight forwarding operations
- Prepare cost worksheets and monthly revenue reports for Country Management, ensuring financial transparency and accountability.
Global Manager Strategic Accounts - Customer Success
Aramex International
06.2021 - Current
GCC Express Product Manager
Aramex International
06.2021 - 09.2022
Country Operations & Supply Chain Manager
Aramex International
12.2017 - 05.2021
Supply Chain Manager
Aramex International
01.2016 - 11.2017
Operations Manager
Aramex International
10.2014 - 12.2015
Corporate Operations Executive
Aramex International
12.2013 - 10.2014
Operations Supervisor
Aramex International
08.2012 - 11.2013
Operations Team Member
Aramex International
01.2012 - 08.2012
Education
Bachelor of Mechanical Engineering -
University of Leeds
Leeds, United Kingdom08.2011
International General Certificate of Secondary Education (IGCSE) & Advanced Subsidiary Level (A Levels) - undefined
New English School
Amman, Jordan06.2006
Skills
Leadership and Management:
- Proven leadership abilities with focus on team collaboration, motivation, and effective communication
- Expertise in strategic planning, crisis management, and business continuity planning
Operational Excellence:
- Skilled in last mile delivery logistics, route capacity planning, and ground operations dispatch
- Experienced in warehousing fulfillment, domestic and international distribution, and parcel route optimization
- Proficient in delivery transit time cycle planning and deployment, time management, and process improvement
Strategic and Analytical Skills:
- Strong analytical and research capabilities, including capacity forecasting and cost analysis
- Expertise in competitive analysis, market positioning, and pricing strategies
Project and Operations Management:
- Extensive experience in project management, process planning, and facility management
- Knowledgeable in logistics including shipping, freight forwarding, 3PL, express services, and bonded/free zones
Customer and Business Growth:
- Driving sales, expanding business, and enhancing customer service
- Skilled in streamlining operations and managing regulatory environments with government stakeholders
P&L and Revenue Growth:
- Demonstrated success in managing P&L responsibilities, ensuring profitability and financial health of operations
- Proven track record of driving revenue growth through strategic initiatives, market expansion, and innovative sales strategies
- Expertise in financial forecasting, budgeting, and cost control to maximize profitability
Languages
Arabic (Mother tongue)
Proficient
C2
English (Fluent)
Proficient
C2
Turkish (Beginner)
Elementary
A2
Personal Information
Nationality: Jordanian
References
References are available upon request.
Extracurricular Activities
Tennis, Squash Swimming Brazilian Jiu-Jitsu & Mixed Martial Arts - Team Mirza Jordan & Gracie Barra Leeds, UK, Gracie Barra Almaty, Kazakhstan. Desert Force Championship staff: Fighter Transport and Logistics (2010-2013) event is aired on MBC Action. F1 Enthusiast Squash Running
Training
- Manufacturing Workshop (2007)
- Computer numerical control (CNC) Workshop (2008)
- Health and Safety (2009)
- Whistle blowing workshop (2010)
- Dangerous goods workshop and certification (2012 - 2015)
- Six Sigma Lean orientation workshop (2019)
- Levant Strategy Workshop and Project planning (2018,2019)
- Cyber Security Prevention and Orientation (2017,2018,2019)
Timeline
General Manager
Aramex Bahrain
09.2022 - Current
GCC Express Product Manager
Aramex International
06.2021 - 09.2022
Global Manager Strategic Accounts - Customer Success
Aramex International
06.2021 - Current
Country Operations & Supply Chain Manager
Aramex International
12.2017 - 05.2021
Supply Chain Manager
Aramex International
01.2016 - 11.2017
Operations Manager
Aramex International
10.2014 - 12.2015
Corporate Operations Executive
Aramex International
12.2013 - 10.2014
Operations Supervisor
Aramex International
08.2012 - 11.2013
Operations Team Member
Aramex International
01.2012 - 08.2012
Bachelor of Mechanical Engineering -
University of Leeds
International General Certificate of Secondary Education (IGCSE) & Advanced Subsidiary Level (A Levels) - undefined
New English School
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