YOUSRA EZZ ELDEN YOUSSEF
BAHRAIN,13
Summary
Seasoned HR Manager with a proven track record at RAMADA BY WYNDHAM BAHRAIN, enhancing employee retention by implementing strategic HR processes and organizational development programs. Skilled in payroll administration and fostering teamwork, I've significantly improved workplace culture and efficiency. Expert in labor relations and HR analytics, my initiatives have directly contributed to a healthier work environment and increased job satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Manager
RAMADA BY WYNDHAM BAHRAIN
MANAMA
08.2024 - Current
- - Requirement: try to reduce the high turnover in the hotel
- Training employees on Wyndham Standard
- Design and implement company policies that promote a healthy work environment
• Design and implement company policies
• Create and distribute guidelines and FAQ documents about company policies
• Performance evaluation.
• Organize learning and development programs
• Review departmental budgets
•Maintain HR procedures that comply with labor regulations
- PAYROLL
FAMILIAR WITH : TAMKEEN / GOSI/ MINISTRY OF LABOUR / LMRA / IMMIGRATION
Update internal databases with new hire information
• Recruitment processes and talent acquisition
• Publish and remove job ads
• Schedule job interviews and contact candidates as needed
• Conduct employee onboarding and help organize training & development initiatives
• Preparing the standard offer letter/employment contract of employees
• Monthly Payroll
• Calculating annual leave and Final statement
• Familiarity with LMRA- TAMKEEN- GOSI- SIJILAT
• Organized new employee orientation schedules for new hires.
• Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
• Created job descriptions on boards for vacant jobs.
• Conducted exit interviews with terminated employees.
• Monitored and analyzed employee satisfaction survey results.
• Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement
• Coordinated employee training programs to improve productivity and performance
• Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures
HR MANAGER & EXECUTIVE ASSISTANT
HAZEM JANAHI GROUP
Seef
07.2022 - Current
- Company Overview: Chancellors - Caloria Restaurant - Creolate - Foodcorp - Chocolate and Co
- Employer: Chancellors Consult the Experts
- Implementing all private and family matters for the manager (Recruiting domestic servants and private drivers - renewing work permits and medical records - arranging annual leave for them - their salaries - renewing car licenses - paying school and university fees for their children - renewing medical insurance and booking doctors' appointments - traveling with them if necessary)
- Provides direct staff support to the Directors including receiving and directing/assisting correspondence and visitors, handling telephone calls and enquiries, scheduling and maintaining calendar and appointments, screening, analyzing and preparing responses to incoming correspondence, handling day-to-day public relations
- Anticipate and prepare research and briefing papers in advance of appointments and presentations
- Draft subsequent correspondence and follow up as necessary
- Prepare first draft of documents, letters and reports - edit and review documents drafted by others for dissemination by the Directors
- Managing and maintaining the Director's diary and flagging on urgent correspondence
- Plan and coordinate logistics for Director's participation to internal and external events
- Assisting the Director & his family to plan trips and ensures effective logistics items (flights, visas, travel request, itinerary table + contacts, invitation letter, hotel confirmation, related travel documents)
- Write minutes of the meetings and calls of the Directors when necessary
- Following up on invitations from partners and in consultation with the Director, ensuring
- Maintaining and management of leave schedule for the Director
- Design and implement company policies that promote a healthy work environment
- Create and distribute guidelines and FAQ documents about company policies
- Performance evaluation
- Organize learning and development programs
- Review departmental budgets
- Maintain HR procedures that comply with labor regulations
- Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
- Maintain employee files and records in electronic and paper form
- Update internal databases with new hire information
- Recruitment processes and talent acquisition
- Publish and remove job ads
- Schedule job interviews and contact candidates as needed
- Conduct employee onboarding and help organize training & development initiatives
- Preparing the standard offer letter/employment contract of employees
- Monthly Payroll
- Calculating annual leave and Final statement
- Familiarity with LMRA- TAMKEEN- GOSI- SIJILAT
- Organized new employee orientation schedules for new hires
- Chancellors - Caloria Restaurant - Creolate - Foodcorp - Chocolate and Co
- Employer: Chancellors Consult the Experts
SENIOR HR
SAMA MART
Hidd
07.2021 - 07.2022
- Establish human resources department in supermarket SAMA MART
- Recruit employees, whether from inside Bahrain or from abroad
- Familiarity with laws of Ministry of Labor relating to employment (TAMKEEN) of Bahraini workers
- Familiarity with Labor Market Regulatory Authority system (LMRA) - Familiarity with (NPRA) system
- Supporting accounting department in issuing invoices to clients - Familiarity with insurance system
- Familiarity with GOSI / SYJILAT system
- Training of new employees
- Performance evaluation
- Writing regulations and laws for employees
- Preparing standard offer letter/employment contract of employees
- Saving employees' files, numbering them, and entering their data into system
- Monthly attendance and Payroll
- Calculating annual leave/ book ticket and end-of-work bonuses
- Quality control
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks
- Reviewed human resources paperwork for accuracy and completeness
- Completed background and reference checks to facilitate hiring and onboarding of employees
- Completed employee employment verifications and unemployment paperwork prior to hire or termination
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities
- Supported employee relations, cultivating retention with welcoming and inclusive work culture
- Conducted new employee onboarding and provided ongoing orientation training
- Developed and administered internal surveys to evaluate employee satisfaction
- Developed and implemented effective recruitment and onboarding strategies for new hires
- Identified and implemented appropriate strategies to increase employee satisfaction and retention
- Created and implemented forward-thinking initiatives to improve employee engagement
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness
- Devised hiring and recruitment policies for 20-employee company
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters
- Discovered and resolved complex employee issues that affected management and business decisions
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams
HR EXECUTIVE
ANSAR GALLERY
Tubli
07.2018 - 07.2020
- Establishing the Human Resources Department at Solar Café Company in the Kingdom of Saudi Arabia in the city of Al-Ahsa
- Conducting consultations within the Kingdom of Saudi Arabia and establishing human resources management for companies within the Kingdom, such as PARK POINT Company in the city of Riyadh
Education
Diploma - HUMAN RESOURCE MANAGEMENT
Grand Academy
USA EGYPT06.2014
Bachelor's Degree - FACULTY OF ARTS
AIN SHAMS UNIVERSITY
EGYPT06.2011
Skills
- Teamwork and collaboration
- Organizational
- Scheduling
- Worker's compensation
- Payroll
- Confidentiality
- Recruitment
- Human resources information software
- Performance management
- Software
- Recruitment and staffing
- HR reporting
- Employee retention
- Employee benefits management
- HR analytics
- Labor relations
- Employee evaluations
- Payroll oversight
- Training programs
- Company policies
- HR processes
- Organizational development
- Salary administration
- Retirement programs
- New employee orientation
- Payroll administration
Certification
HR Diploma, Grand Academy, 09/2013
Languages
- Arabic
- English
Timeline
HR Manager
RAMADA BY WYNDHAM BAHRAIN
08.2024 - Current
HR MANAGER & EXECUTIVE ASSISTANT
HAZEM JANAHI GROUP
07.2022 - Current
SENIOR HR
SAMA MART
07.2021 - 07.2022
HR EXECUTIVE
ANSAR GALLERY
07.2018 - 07.2020
Diploma - HUMAN RESOURCE MANAGEMENT
Grand Academy
Bachelor's Degree - FACULTY OF ARTS
AIN SHAMS UNIVERSITY
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