Yusaf Peruveettil
Dubai,UAE
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Guest Service Representative
Atiram Premier Hotel
Juffair
03.2020 - 08.2024
- Greeted guests and provided information regarding hotel services, amenities, and local attractions.
- Assisted guests with check-ins and check-outs in a timely manner.
- Handled customer complaints professionally and efficiently.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Real Estate Sales Agent
Sincere Real Estate WLL
Adliya
06.2018 - 02.2020
- Conducted market research to identify potential buyers and sellers of real estate.
- Advised clients on the best options for buying or selling property.
- Negotiated purchase contracts, leases, and other agreements with parties involved in real estate transactions.
- Maintained an up-to-date knowledge of local real estate markets and trends.
Building Manager
Phoenicia Tower
Hoora
01.2016 - 03.2018
- Inspected and monitored the building's physical condition to ensure compliance with established standards.
- Maintained accurate records of building operations, including tenant information, lease agreements, rent collections.
- Oversaw daily operations of the building to ensure smooth functioning of all activities within it.
Public Relations Officer
Al Shahid Trading & Contracting
Doha
01.2013 - 02.2016
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Conducted detailed background checks of applicants to assess their eligibility for security clearance.
- Provided guidance and advice to other departments regarding security clearance regulations and requirements.
Education
High School Diploma -
GHSS NADUVANNUR
Kerala 03-1999
Skills
- Property Security
- Reservation Management
- Guest Relations
- Services and Amenities Promotion
- Issue Resolution
- Documentation And Reporting
- Language proficiency
- Product Sales
Certification
- Valid Bahrain Driving license.
- Driving Expertise in Middle Eastern countries.
Timeline
Guest Service Representative
Atiram Premier Hotel
03.2020 - 08.2024
Real Estate Sales Agent
Sincere Real Estate WLL
06.2018 - 02.2020
Building Manager
Phoenicia Tower
01.2016 - 03.2018
Public Relations Officer
Al Shahid Trading & Contracting
01.2013 - 02.2016
High School Diploma -
GHSS NADUVANNUR
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