Yusuf Salem
Manama
Summary
With 17 years of experience in leveraging technology to drive innovation and solve complex business challenges. I have developed a diverse skill set encompassing team management, cyber security, infrastructure management, and network administration with a comprehensive understanding of the IT landscape and its ever-evolving trends.
Overview
19
19
years of professional experience
Work History
Network Security Manager
BMMI
08.2021 - Current
- Design, implement, maintain, and manage group security posture and infrastructure.
- Analyze problems and recommend solutions, products, and technologies to meet business objectives.
- Manage related upgrades, enhancements, and implementation of new business applications.
- Develop, design, maintain, and manage the security framework, policies, and procedures.
- Ensure business continuity procedures are followed to recover from disasters successfully.
Network Administrator
BMMI
03.2015 - 08.2021
- Responsible for all network configuration, maintenance, and monitoring.
- Responsible for implementing network security measures and conducting regular security audits and updates.
- Responsible for network performance assurance, optimization, and user access management
IT Helpdesk and Support Engineer
T'azur Islmic Insurance
11.2008 - 03.2015
- Provide technical assistance to users experiencing hardware, software, and networking issues.
- Troubleshoot and resolve issues related to operating systems, applications, and hardware.
- Assist with installing, configuring, and maintaining computer systems and software.
- Respond to user inquiries and requests promptly and courteously.
- Record, track, and document the help desk request problem solving process, including all successful and unsuccessful decisions and actions taken to the final resolution.
Support Engineer
Transworld Computers
07.2005 - 11.2008
- Diagnose and resolve hardware, software, and network issues.
- Provide support for operating systems, applications, and hardware devices.
- Install, configure, and maintain operating systems and application software.
- Manage and troubleshoot network infrastructure, including switches, routers, and firewalls.
Education
ITIL Foundation -
AXELOS Global Best Practice
Timeline
Network Security Manager
BMMI
08.2021 - Current
Network Administrator
BMMI
03.2015 - 08.2021
IT Helpdesk and Support Engineer
T'azur Islmic Insurance
11.2008 - 03.2015
Support Engineer
Transworld Computers
07.2005 - 11.2008
ITIL Foundation -
AXELOS Global Best Practice
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