Summary
Overview
Work history
Skills
Timeline
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Zainab Omar

Zainab Omar

Summary

Dedicated professional with expertise in customer relations and service, adept at employing sales methodologies to enhance brand awareness and drive upselling opportunities. Demonstrates strong client communication skills and proactive engagement, ensuring exceptional patient handling and product display. Skilled in cash handling and flexible scheduling, committed to maintaining high standards of cleanliness and safety through the use of protective gear. Aspires to leverage these competencies towards advancing career goals within dynamic retail environments.

Overview

11
11
years of professional experience

Work history

SALES EXECUTIVE

Carters Oshkosh
, Kingdom of Bahrain
10.2018 - 06.2025


  • Engaged with potential clients to understand their needs and preferences.
  • Assisted in developing marketing materials to enhance promotional activities.
  • Managed customer inquiries ensuring timely and accurate responses.
  • Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
  • Managed daily sales operations ensuring accuracy and efficiency in transactions.
  • Provided exceptional customer service by actively engaging with clients and addressing inquiries.
  • Assisted in training new staff members on cash register operations and sales techniques.
  • Maintained accurate cash handling procedures whilst balancing cash register at end of shifts.

Guest Attendant

Playsy Bahrain
, Kingdom of Bahrain
03.2016 - 04.2017
  • Provided exceptional customer service by assisting guests with inquiries and ensuring a positive experience.
  • Maintained cleanliness and safety of play areas by implementing regular inspections and adhering to hygiene standards.
  • Organised and facilitated engaging activities for children, promoting social interaction and physical development.
  • Monitored children's behaviour to ensure compliance with safety regulations and to prevent accidents or injuries.
  • Collaborated with team members to streamline operations and enhance overall efficiency of daily activities.
  • Trained new staff on operational procedures and best practices to foster a knowledgeable and capable team.
  • Responded promptly to guest concerns and feedback to maintain high levels of satisfaction and loyalty.
  • Maintained cleanliness of facilities for enhanced guest experience.
  • Ensured customer comfort by promptly addressing their needs and concerns.
  • Coordinated with other staff members effectively, ensuring efficient team collaboration.

SALES EXECUTIVE

KAIR Brand For Kids
01.2014 - 03.2016
  • Developed strong relationships with clients to understand their needs and preferences.
  • Conducted product demonstrations to effectively showcase features and benefits to customers.
  • Collaborated with team members to implement promotional strategies that enhanced customer engagement.
  • Identified market trends and customer feedback to inform product development and sales strategies.
  • Assisted in training and mentoring new sales team members to ensure adherence to best practices.
  • Participated in trade shows and community events to promote brand awareness and generate leads.
  • Boosted sales revenue through aggressive and targeted marketing strategies.
  • Increased customer engagement by delivering high-quality product demonstrations.
  • Developed customer loyalty with excellent customer service, leading to repeat business.

Skills

  • Customer relations
  • Customer Service
  • Knowledge of sales methodologies
  • Upselling expertise
  • Client communication
  • Brand awareness
  • Patient handling
  • Use of protective gear
  • Product display and merchandising
  • Handling cleaning equipment
  • Proactive communication
  • Flexibility in scheduling
  • Cash handling

Timeline

SALES EXECUTIVE

Carters Oshkosh
10.2018 - 06.2025

Guest Attendant

Playsy Bahrain
03.2016 - 04.2017

SALES EXECUTIVE

KAIR Brand For Kids
01.2014 - 03.2016

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Zainab Omar