Diligent Supervisor skilled in managing highly effective maintenance teams. Eager to fulfil a role in which to leverage a diverse skill set honed over 10 years of experience. Able to effectively manage highly effective teams to foster quality performance and efficient task completion.
Hi, I’m
Ziad Shaikhoni
Riyadh,KSA
Summary
Overview
13
years of professional experience
Work History
Huawei technologies Co, Riyadh, KSA
Field Maintenance Manager
2019.12 - Current (4 years & 9 months)
Job overview
- Responsible for Regional subcontractor and resources management and Monthly/Quarterly/Yearly performance evaluation.
- Identify project objectives, policies, procedure and performance standards setting KPIs.
- Responsible for customer communication, cross-organization interfacing and external interface management of region
- Direct field teams for preventive & corrective maintenance, quality assurance and providing technical support and Following Progress to cover sites on monthly, quarterly and yearly basis and improve quality of service in network.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Managed efficient teams of up to 100 employees.
- Created and implemented maintenance program to manage operational efficiencies and reduce downtime.
- Supervised daily operations, including employee performance, preventive maintenance and safety.
- Planned employee incentive programs to increase performance.
- Contributed to development, implementation and execution of maintenance programs.
- Established and documented protocols for preventive maintenance procedures.
- Monitored priorities and liaised between maintenance team and management.
- Implemented improved training programs for maintenance employees.
- Procured information from various vendors to ensure cost-effective purchasing.
- Reduced future incidences of repair by 70% through expert teams.
- Trained and supervised employees to maintain high-quality workmanship.
- Ensure Company EHS rules are followed strictly and ensure there is no
violation by any FM team by training teams periodically.
Huawei Technologies Co, Riyadh, KSA
Shift Leader
2017.08 - 2019.12 (2 years & 4 months)
Job overview
- Built reliable teams for each shift through strategic rostering processes, monitoring staff attitude to maintain work.
- Effectively managed teams of 100 employees, providing ongoing training and guidance to maximize potential.
- Kept work environments safe and efficient at all times.
- Call customer for Major/Critical incident to keep customer aware about outage.
- Support FM team and share knowledge during troubleshooting.
- Managing FO stuff ( RAN, MW, Core, FTTX, IP, TXM, SDH).
Huawei Technologies Co., Riyadh, KSA
RAN/IP BO/FO Engineer
2013.03 - 2017.03 (4 years)
Job overview
- Managed general operation of Front Office duties such as Optimization, Core and performance.
- Monitoring Alarms throw U2000 & OWS System.
- Escalating outages to concerned teams.
- Managing daily operation.
- Troubleshooting with FMEs to restore Network services
- Reporting Monitoring Network performance and Escalate degradation to concerned teams.
- Follow up pending outages and update daily service report.
- Create and Send Daily report to customer.
Al Samhan Company, Riyadh, KSA
Project Coordinator
2012.11 - 2013.03 (4 months)
Job overview
- Maintained project schedules by managing deadlines and adjusting workflow as needed.
- Documented all hours and budget expenses.
- Worked with project owners and team members to set challenging but realistic goals.
- Developed and implemented strategic plan for property management.
- Assisted owners with analysing complex real estate documents and loan agreements.
- Maintained project safety compliance with zero lost-time accidents.
- Managed project RDP and LTE Projects.
- Managed Integrating 2G, 3G and LTE sites.
- Manages Sites acceptance and insure quality meet standard.
Huawei Technologies Co., Ryadh, KSA
Field Supervisor
2011.11 - 2012.02 (3 months)
Job overview
- Managed work and completions engineering assignments and operator's completion plan.
- Ensured availability of vendor resources through continuous contact and coordination.
- Planned and scheduled field activities according to set timelines and order of operations.
- Ensured compliance with environmental, safety and regulatory requirements and vendor quality.
- Evaluated performance and progress, and made proactive adjustments.
- Investigated issues and developed effective solutions.
- Kept teams on task and completing milestones on time.
- Supervisor for LTE project (installation, configuration, integration, MW).
- Supervisor for 2G & 3G Swap project (swap ERICSSON to HUAWEI, E1, ALARM, and Configuration)
- Supervisor for 3G Expansion Project (from S222 to S333, from second carrier to third carrier).
Saudi Networks Services [BATCO], Riyadh, KSA
Project Engineer
2011.06 - 2012.02 (8 months)
Job overview
- Liaised with company executives and projects managers to acquire resources to move projects forward.
- Supported project engineer on various tasks.
- Gave presentations of completed work to managers.
- Assisted with quality inspections and document editing.
- Double-checked documentation and work orders.
- Work for Installation and Configuration of New HUW Base Transceiver stations (BTS).
- Work for Installation and Configuration MW RTNs and MW links alignment.
- Work for Testing CWO (circuit work order).
Education
Foundations Of Safety Course Riyadh
A-Levels from EHS
02.2020
University Overview
General IELTS Certificate. Riyadh
A-Levels from IELTS
03.2017
University Overview
The Project Management Professional Riyadh
A-Levels from PMP
10.2016
University Overview
Al-Mamoun University Aleppo
A-Levels from B.Sc. degree in communications and electronics engineering
01.2011
University Overview
CCNA Aleepo
A-Levels from Networking
02.2010
University Overview
Skills
- Work under pressure
- Ability to learn
- Employee scheduling
- Deadline management
- Project management
- Team management
- Service quality control
- Excellent communication
- Quality Management
Timeline
Field Maintenance Manager
Huawei technologies Co
2019.12 - Current (4 years & 9 months)
Shift Leader
Huawei Technologies Co
2017.08 - 2019.12 (2 years & 4 months)
RAN/IP BO/FO Engineer
Huawei Technologies Co.
2013.03 - 2017.03 (4 years)
Project Coordinator
Al Samhan Company
2012.11 - 2013.03 (4 months)
Field Supervisor
Huawei Technologies Co.
2011.11 - 2012.02 (3 months)
Project Engineer
Saudi Networks Services [BATCO]
2011.06 - 2012.02 (8 months)
Foundations Of Safety Course
A-Levels from EHS
General IELTS Certificate.
A-Levels from IELTS
The Project Management Professional
A-Levels from PMP
Al-Mamoun University
A-Levels from B.Sc. degree in communications and electronics engineering
CCNA
A-Levels from Networking
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