AHMED EID ALBASRI
A'ali
Summary
I have extensive customer service knowledge and strong communication skills. I ensure the smooth operation of store equipment in a clean and safe environment. My career goal is to secure a senior position in a dynamic and growing work environment where I can utilize my current skills and acquire new ones.
Overview
2025
2025
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Merchandiser
Nada Dairy Company
- Current
- Arranged product displays to maximize cross-selling opportunities and increase sales.
Operator and Customer Service
Majid Al Futtaim L&E Magic Plant
06.2015 - 03.2021
- Set up machines (calibration, cleaning, and inspection) to start a production cycle
- Control and adjust machine settings (e.g
- Speed)
- Feed raw materials or parts to semi-automated machines
- Checks tickets of people entering the games, and directs people to their seats
- Operates rides and supervises stalls at fairgrounds and amusement parks
- Proven customer support experience or experience as a Client Service Representative
- Strong communication and handling skills and active listening.
Merchandiser
P Haridas & Sons
07.2011 - 06.2015
- Plan and develop merchandising strategies that balance customers' expectations and the company's objectives
- Analyse sales figures, customer reactions, and market trends to anticipate product needs and plan product ranges/stock
- Produce layout plans for stores and maintain store shelves and inventory
- Monitor stock movement and consider markdowns, promotions, price changes, clearouts, etc
- Remain up to date with the industry's best practices.
Operator
Adhari Park
01.2006 - 06.2011
- Set up machines (calibration, cleaning and inspection) to start a production cycle
- Control and adjust machine settings (e.g
- Speed)
- Checks tickets of people entering the games and directs people to their seats
- Operates rides and supervises stalls at fairgrounds and amusement parks
- Welcomes guests, organizes and participates in entertainment and activities for guests.
Machinry Assistance
Eastern Asphalt and Mixed Concrete Company W.L.L
07.2005 - 12.2005
- Operated machinery used in the production process and help machine operators
- Examined products to verify conformance to quality standards
- Helped production workers by supplying or holding materials/tools, cleaning of the work environment, and equipment
- Performed minor repairs to machinery such as replacing damaged or worn parts
- Count finished products to determine if product orders are complete
- Prepared workstations and materials for production
- Performed minor mechanical work and routine equipment maintenance Implemented process Changes.
Merchandiser
Yasamr Enter Prises Company
04.2021 - 02.202
- Develop merchandising strategies that balance customers' expectations and company's objectives
- Analyse sales figures and market trends to anticipate product needs and plan product ranges/stock
- Produce layout plans for stores and maintain store shelves and inventory
- Forecast profits/sales and plan budgets
- Monitor stock movement and consider markdowns, promotions, price changes, clear outs etc
- Build constructive customer relationships and team with channel partners to close deals.
Education
Secondary School Technician Certification - Auto Technician
Shaikh Abdulla Bin Isa Technician Secondary School
01.2002 - 04.2005
Skills
- Communication and organizational skills: Conducted presentations in work and co-curricular activities
- Machine safety: Understanding the importance of machine safety to ensure full machine safety with the right tools
- Oral presentation and report writing: Conducted presentations to top management and prepared formation letters to top management and authorities if required
- Research and writing skills: Researched intensively and wrote various papers
- Problem-solving skills: Develop critical thinking and problem-solving techniques
- Team worker: Completed various assignments that were done individually and others as part of a team
- Computer skills: Enhanced my skills in MS Office: Microsoft Office
Certification
- Fire Marshall training, 2017
- Health and safety awareness training, 2016
- Practical Sales Skills - Al Rashid Training program, 2015
- Communicating with Customers training - Al Rashid Training program, 2015
- Customer Excellence training - Al Rashid Training program, 2015
- Fast Rack training, 2006
- Specialization Auto Mechanics Training - National Motor Training program, 2005
Languages
Arabic
Beginner
English
Beginner
Custom
- Safety Trainings, Providing professional Safety trainings and offer fire safety courses in fire safety training, fire risk assessment, the principles of fire safety for the workplace and offering electricity safety training under rain and other situations.
- Quality Training, Providing professional Safety trainings and offering Time management, performance, communication, attitudes, and behavior courses in basic.
Timeline
Merchandiser
Yasamr Enter Prises Company
04.2021 - 02.202
Operator and Customer Service
Majid Al Futtaim L&E Magic Plant
06.2015 - 03.2021
Merchandiser
P Haridas & Sons
07.2011 - 06.2015
Operator
Adhari Park
01.2006 - 06.2011
Machinry Assistance
Eastern Asphalt and Mixed Concrete Company W.L.L
07.2005 - 12.2005
Secondary School Technician Certification - Auto Technician
Shaikh Abdulla Bin Isa Technician Secondary School
01.2002 - 04.2005
- Fire Marshall training, 2017
- Health and safety awareness training, 2016
- Practical Sales Skills - Al Rashid Training program, 2015
- Communicating with Customers training - Al Rashid Training program, 2015
- Customer Excellence training - Al Rashid Training program, 2015
- Fast Rack training, 2006
- Specialization Auto Mechanics Training - National Motor Training program, 2005
Merchandiser
Nada Dairy Company
- Current
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