ALWIN VARGHESE
Odoo Functional Consultant
Manama
Summary
Experienced and enthusiastic Odoo Consultant possessing exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
7
7
years of professional experience
Work History
Odoo Functional Consultant
Inforise IT (Odoo Gold Partner)
2021.12 - Current
- Conducted comprehensive reviews of existing systems, processes, and stakeholder needs to develop targeted improvement initiatives.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Streamlined business processes for improved efficiency through thorough analysis and implementation of strategic recommendations.
- Reduced operational costs with the identification and elimination of redundant tasks and processes.
- Developed training materials and conducted workshops for end-users, ensuring seamless adoption of new technologies or processes.
- Collaborated with cross-functional teams to develop comprehensive strategies for addressing complex business challenges.
- Bolstered client relationships by maintaining open lines of communication throughout each project''s lifecycle-from proposal development through delivery completion.
- Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Handled installation of POS machine, POS printers, Zebra barcode scanners and Others devices for client as per their requirements.
Business Analyst- Operation Support
American Express Services India Pvt. Ltd
2017.09 - 2021.01
- Responsible for client relationship management spread across '3' segments - Middle, Large Market & Global Client Groups in process providing expense management solutions globally.
- Successfully completed SSL Certificate Upgrade (HTTPS, AS2 & FTPS) for all are external partners.
- Developed capability within my team to service clients who would want to utilize data in .CSV format for process matching.
- Responsible for handling projects to help Amex partners in end to end processing to ensure seamless transition.
- Implemented Multiple Data File Types like TMKD, EPA, TAR & FLAT, ONTRACK, All the Global files. eg:- GL1025,GL1080, GL1022 etc. especially for EMEA region via Secure File Transfer(SFT).
- Created MCA, BCA account numbers & CID mandatory for the Global Files.
- Worked on project to migrate clients from SAFE platform to SFT platform (in-house application) where in client can access their data more easily.
- On behalf of client worked on various projects with Travel Management Companies (TMC) and third party ( Concur, Conferma Pay) to ensure efficient transmission of data and payments files.
- Mapped process activities to identify shortfalls and identify options to rectify operational inefficiencies.
- Collaborated with technologies team and other departments to respond to questions and concerns regarding project details.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals, meet quality standards and deadlines.
- Worked on IFR project related to Issuance of new accounts for clients capturing whole Europe region and data management of all old and new accounts in transition phase.
- Analysis of all global client data and setups in system and reorganizing all client setups for over 400+ accounts in order to provide systematic accounting and to eliminate scope of errors.
Patient Care Services
Fortis Flt.Lt.Rajan Dhall Hospital
2017.02 - 2017.09
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Providing Estimates and making patients understand exact cost for each and every Surgical and Non-Surgical Procedure.
- Handling hospital billing transactions both (In Patients and Out Patients).
- Responsible for helping corporate patients with their TPA (Third Party Assurance) and co-ordinate with their representative to get patients approval on time.
- Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency
Education
Master of Business Administration - Business Administration (Marketing & Finance)
Mar Athanasios College For Advanced Studies
Tiruvalla, Kerala, India 2014.06 - 2016.12
Bachelor of Engineering - Information Technology
Bansal Institute Of Science & Technology
Bhopal, Madhya Pradesh, India 2009.10 - 2013.06
Skills
Solution Implementation
Resource Planning
Business Workflows
Business Process Analysis
ERP expertise
Adaptability and Flexibility
Problem-solving abilities
Project Management
Decision-Making
Additional Information
ACHIEVEMENTS
• Awarded multiple Blue rewards in my previous organization from Account development managers and appreciations from clients for working above and beyond to achieve the goal. (American Express India Pvt Ltd)
ACADEMIC PROJECT
• Study on the Impact of CRM leading to customer retention at Subros Limited Manesar, Gurgaon.
• Market Survey for packaged drinking water company “Good Beverages, Quilon” in the southern part of Kerala.
• Organizational study in Marketing, Finance, Human Resources and Production Departments at Tangerine Design Limited Manesar, Gurgaon.
Timeline
Odoo Functional Consultant
Inforise IT (Odoo Gold Partner)
2021.12 - Current
Business Analyst- Operation Support
American Express Services India Pvt. Ltd
2017.09 - 2021.01
Patient Care Services
Fortis Flt.Lt.Rajan Dhall Hospital
2017.02 - 2017.09
Master of Business Administration - Business Administration (Marketing & Finance)
Mar Athanasios College For Advanced Studies
2014.06 - 2016.12
Bachelor of Engineering - Information Technology
Bansal Institute Of Science & Technology
2009.10 - 2013.06
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