Skander Belkayed
Manama
Summary
A highly accomplished Food and Beverage professional with over 8 years of management experience in the Gulf region. Consistently prioritizing customer satisfaction, people, and business development. My strategic initiatives have led to substantial increases in revenue and customer loyalty. now seeking to enhance my leadership skills and make a significant contribution to the long-term growth and success of a dynamic hospitality organization
Overview
19
19
years of professional experience
Work History
Branch manager
Al Abraaj Restaurants Group
2023.02 - Current
- Overseeing the daily operations of Bindaira café and restaurant, involved in rebranding and new menu implementation.
- Proven record of increased average check value and customer satisfaction
FOH manager: FnB operations
FIFA World Cup Qatar 2022
2022.10 - 2022.12
- In charge of the hospitality lounges at Lusail Stadium during the FIFA World Cup
Restaurant General Manager
Restaurant Le Paradiso
2018.11 - 2022.03
- Prepared restaurant business plan by reviewing demands, analyzing competitors, and developing a new food and beverage menu.
Outlet manager
Four Seasons Tunis
2017.09 - 2018.09
- Going through the pre-opening and the opening process of the different hotel outlets, in charge of the pool bar and grill restaurant
- Closely coordinating with the sales and marketing department to set up and operate themed events and private functions.
Restaurant and Lounge Manager
Bohème Restaurant
2016.11 - 2017.04
- Managing a 120-seat French restaurant and lounge, staff recruitment and training, financial reports and inventories, and menu creation in collaboration with the executive chef
Banquet Supervisor
Al Rayyan event management
2014.05 - 2016.03
- Coordinating with customers, departments, and service providers to plan and execute events that meet customer expectations.
Restaurant Supervisor
Souq Waqif Boutique Hotels
2012.11 - 2014.03
- Ensure the quality and high standard of food and beverage service for the hotel fine dining outlet, assist the management on the operational and organizational tasks, set and conduct daily and weekly training, performing diverse financial tasks and cash handling, running the minibar and room service orders and amenities.
Maitre D' hotel
Le Meriden Jeddah
2011.07 - 2012.10
- In charge of the main restaurant and the lobby lounge
Restaurant Supervisor
Four Points by Sheraton Tripoli
2010.09 - 2011.02
- Shift in charge of the French fine dining outlet, coordinating with the kitchen and sales department on creating and promoting the fine dining concept, collecting guest databases, and managing reservations and mailing lists
Waiter / Bartender
Park Hyatt Dubai
2005.09 - 2007.10
- Rotated between the hotel 3 main outlets: Lebanese restaurant, fine dining, and the seafood bar
Education
Master in English Literature -
Institut Superieur Des Sciences Humaine De Tunis
Tunisia09.2002
Skills
- Customer service
- Communication skills
- Problem-solving
- Operations Management
- Food Safety
- Cost Control
- Business Management
- Commercial awareness
Languages
Arabic
Proficient
C2
English
Proficient
C2
French
Proficient
C2
German
Intermediate
B1
Italian
Intermediate
B1
Personal Information
Date of Birth: 11/05/81
Training
- Stocktake online, inventory management, 2023
- Power BI, 2023
- Quality management system iso 9001; iso 9022, 11/2019
- Body language and non-verbal communication, 08/2015
- Upselling techniques, 05/2013
- Level 3 award in food safety in catering: Highfield Awarding Body for Compliance, 09/2012
- Illy coffee barista training, 09/2012
- Train the trainer-Four points by Sheraton, 02/2011
- Cohiba cigar training sessions, 12/2006
Timeline
Branch manager
Al Abraaj Restaurants Group
2023.02 - Current
FOH manager: FnB operations
FIFA World Cup Qatar 2022
2022.10 - 2022.12
Restaurant General Manager
Restaurant Le Paradiso
2018.11 - 2022.03
Outlet manager
Four Seasons Tunis
2017.09 - 2018.09
Restaurant and Lounge Manager
Bohème Restaurant
2016.11 - 2017.04
Banquet Supervisor
Al Rayyan event management
2014.05 - 2016.03
Restaurant Supervisor
Souq Waqif Boutique Hotels
2012.11 - 2014.03
Maitre D' hotel
Le Meriden Jeddah
2011.07 - 2012.10
Restaurant Supervisor
Four Points by Sheraton Tripoli
2010.09 - 2011.02
Waiter / Bartender
Park Hyatt Dubai
2005.09 - 2007.10
Master in English Literature -
Institut Superieur Des Sciences Humaine De Tunis
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